Skills you'll gain: Service Level Agreement, Service Level, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Business Relationship Management, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Negotiation, Communication

Skills you'll gain: Technical Communication, Oral Expression, Data Presentation, Data Ethics, Technical Writing, Report Writing, Persuasive Communication, Writing, Media and Communications, Graphic and Visual Design, Research Reports, Interpersonal Communications, Data Cleansing, Design Elements And Principles

Skills you'll gain: Video Production, Content Creation, Video Editing, Social Media Content, Social Media, Scheduling, Social Media Strategy

Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Research, Ethical Standards And Conduct, Analytical Skills, Lifelong Learning, Independent Thinking, Writing, Higher Education, Learning Strategies, Communication

Skills you'll gain: Crisis Management, Systems Thinking, Leadership, Strategic Communication, Threat Management, Change Management, Threat Detection, Organizational Leadership, Infrastructure Security, Business Continuity, Disaster Recovery, Organizational Change, Engineering Management, Emergency Response, Business Ethics, Communication, Risk Management, Risk Analysis, Complex Problem Solving, Decision Making

Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Digital Transformation, Marketing, Professional Networking, Content Strategy, Customer Engagement, Market Dynamics, Consumer Behaviour, Integrated Marketing Communications, Real Time Data

Skills you'll gain: Writing, Professionalism, Teamwork, Public Speaking, Verbal Communication Skills, Cultural Responsiveness, Research, English Language, Communication, Higher Education, Planning, Ethical Standards And Conduct, Critical Thinking, Organizational Skills

Skills you'll gain: Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling, Computer Hardware, Software As A Service

Skills you'll gain: Project Risk Management, Technical Management, Risk Management, Project Management, Information Technology, Internal Communications, Generative AI, Innovation, Ethical Standards And Conduct, Decision Making

Skills you'll gain: Canva (Software), Social Media Campaigns, Email Marketing, Content Creation, Marketing Design, Graphic and Visual Design, Product Promotion, Advertising, Marketing Materials, Promotional Materials

Skills you'll gain: Cybersecurity, Computer Security Awareness Training, Cyber Attacks, Cyber Risk, Personally Identifiable Information, Threat Detection, Information Privacy, Authentications, General Data Protection Regulation (GDPR), Human Factors (Security), NIST 800-53

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication