Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Oracle Databases, Scalability, Database Application, Oracle Cloud, Database Management, Performance Tuning, Database Architecture and Administration, Cloud Management, System Monitoring

Skills you'll gain: General Networking, Network Architecture, Threat Management, Cybersecurity, Networking Hardware, Information Technology, Network Security, Network Routers, Security Controls, Cyber Attacks, Network Switches, Firewall, Security Strategy

Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Cloud Computing, Network Security, Data Security, Cloud Computing Architecture, Application Security, Encryption, Security Management, Firewall, Security Controls, Infrastructure Security, Amazon Web Services, Role-Based Access Control (RBAC), Continuous Monitoring, Amazon CloudWatch, Multi-Factor Authentication

Skills you'll gain: Data Ethics, Deep Learning, Debugging, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Bayesian Statistics, Unstructured Data, Artificial Neural Networks, Data-Driven Decision-Making, Information Privacy, Probability & Statistics

Skills you'll gain: Usability Testing, Usability, User Acceptance Testing (UAT), Software Testing, Test Planning, User Experience Design, UI/UX Research, Quality Assurance, Software Quality (SQA/SQC), Design Research, Human Centered Design, Technical Communication, Risk Management Framework

Skills you'll gain: Supervised Learning, Data Modeling, Applied Machine Learning, Data Analysis, Regression Analysis, Unsupervised Learning, Classification And Regression Tree (CART), Machine Learning Algorithms, Data Science, Machine Learning, Predictive Modeling, Data Mining, Random Forest Algorithm, Bayesian Statistics

Skills you'll gain: Generative AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Business Transformation, Artificial Intelligence and Machine Learning (AI/ML), Operational Excellence, Business Strategies, Performance Measurement, Ethical Standards And Conduct, Process Improvement, Solution Design, Business Marketing, Customer Support

Skills you'll gain: User Research, UI/UX Research, Competitive Analysis, Qualitative Research, User Experience Design, User Centered Design, Persona (User Experience), Research Methodologies, Interviewing Skills, Data Collection, Stakeholder Communications

Skills you'll gain: Data Processing, Tensorflow, Applied Machine Learning, Feature Engineering, Decision Tree Learning, Data Cleansing, Classification And Regression Tree (CART), Data Manipulation, Machine Learning, Predictive Modeling, Random Forest Algorithm, Pandas (Python Package), Data Science, Data Analysis

Skills you'll gain: Algorithms, Policy Analysis, Social Justice, Public Policies, Data Ethics, Diversity Equity and Inclusion Initiatives, Machine Learning, Mitigation, Advocacy

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Process Analysis, Quality Improvement, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Complex Problem Solving, Innovation, Operational Efficiency, Collaboration, Business Technologies, Data Management