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Results for "voice of the customer (voc) analysis"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
University of London
Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Communication, Assertiveness, Self-Awareness, Interpersonal Communications, Personal Attributes, Executive Presence, Professionalism
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
Skills you'll gain: Security Controls, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Security Policies, Network Analysis, Security Information and Event Management (SIEM), Ethical Standards And Conduct, SQL
Skills you'll gain: Data Wrangling, Data Cleansing, Data Analysis, Data Manipulation, Data Transformation, Data Import/Export, Exploratory Data Analysis, Predictive Analytics, Statistical Analysis, Regression Analysis, Predictive Modeling, Pandas (Python Package), Scikit Learn (Machine Learning Library), Statistical Modeling, Machine Learning Methods, Feature Engineering, Python Programming, Data Pipelines, NumPy
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer Insights, Customer Analysis, Customer Relationship Management, Google Workspace, Business Research, Performance Improvement
Skills you'll gain: Spreadsheet Software, Stakeholder Communications, Dashboard, Stakeholder Management, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Quantitative Research, Systems Thinking
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
In summary, here are 10 of our most popular voice of the customer (voc) analysis courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Finding Your Professional Voice: Confidence & Impact: University of London
- Financial Markets: Yale University
- Customer Understanding and Digital Marketing Channels: Unilever
- Foundations of Cybersecurity: Google
- Data Analysis with Python: IBM
- Foundations of Project Management: Google
- The Science of Well-Being: Yale University
- Improve Business Performance with Google Forms: Coursera Project Network
- Ask Questions to Make Data-Driven Decisions: Google