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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Marketing Strategy

      Skills you'll gain: Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Customer experience strategy (CX), Merchandising, Brand Strategy, E-Commerce, Technology Strategies, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      275 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Merchandising

      Skills you'll gain: Merchandising, Merchandise Displays, Visual Merchandising, Planogram, Retail Management, Consumer Behaviour, Retail Sales, Inventory Management, Inventory Management System, Marketing Psychology, Sales Strategy, Design, Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      52 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Employee Retention, Human Capital, Supply Chain, Compensation Management, Supply Chain Management, Digital Transformation, Talent Management, Organizational Strategy, Human Resources Management and Planning, Employee Training, Employee Engagement, Staff Management, E-Commerce, Analytics, Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Performance Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      392 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      O

      O.P. Jindal Global University

      Predictive Analytics and Forecasting

      Skills you'll gain: Predictive Analytics, Dimensionality Reduction, Regression Analysis, Data Mining, Business Analytics, Forecasting, Data-Driven Decision-Making, Data Analysis, Correlation Analysis, Data Processing, Statistical Analysis, Classification And Regression Tree (CART), Data Cleansing, Statistical Software, Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Market Analysis, Artificial Neural Networks

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of Fashion and Luxury Companies

      Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    What brings you to Coursera today?

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      325 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      K

      Knowledge Accelerators

      From Excel to Power BI

      Skills you'll gain: Power BI, Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Data Modeling, Data Import/Export, Business Intelligence, Data Analysis, Data Transformation, Microsoft Excel, Data Cleansing, Business Analytics, Data Sharing, Key Performance Indicators (KPIs)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Project Network

      Machine Learning in Retail

      Skills you'll gain: Customer Analysis, Customer Insights, Unsupervised Learning, Analytics, Marketing Analytics, Applied Machine Learning, Customer Data Management, Data-Driven Decision-Making, Data Analysis, Data Mining, Business Intelligence, Personalized Service, Predictive Modeling, Retail Sales, Machine Learning, Decision Tree Learning, Pandas (Python Package)

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Vertex AI Search for Retail

      Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Data Visualization, Serverless Computing, Apache Kafka, Big Data, Cloud Security, Data Processing, MLOps (Machine Learning Operations), Data Infrastructure, AI Personalization, API Gateway, Real Time Data, System Monitoring, Tensorflow, Cloud Infrastructure, Cloud Computing, Identity and Access Management, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Business Analytics

      Skills you'll gain: Data Storytelling, Data Presentation, Marketing Analytics, Data Visualization, Extract, Transform, Load, Data Governance, Business Analytics, Interactive Data Visualization, Alteryx, Business Intelligence, Data Visualization Software, Predictive Modeling, Data Quality, Analytics, Analytical Skills, Exploratory Data Analysis, Data Analysis, Auditing, Power BI, Machine Learning

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Specialization · 3 - 6 Months

    Retail learners also search

    Logistics
    Supply Chain Logistics
    Supply Chain Management
    Supply Chain
    Supply Chain Design
    Supply Chain Analytics
    Supply Chain Projects
    Inventory
    1234…14

    In summary, here are 10 of our most popular retail courses

    • Retail Marketing Strategy: University of Pennsylvania
    • Introduction to Merchandising: Coursera Instructor Network
    • Omnichannel Retail Strategy: University of Pennsylvania
    • Predictive Analytics and Forecasting: O.P. Jindal Global University
    • Management of Fashion and Luxury Companies: Università Bocconi
    • Retail Customer Service: CVS Health
    • Google Digital Marketing & E-commerce: Google
    • CVS Health Retail Customer Service: CVS Health
    • From Excel to Power BI: Knowledge Accelerators
    • Machine Learning in Retail: Coursera Project Network

    Frequently Asked Questions about Retail

    Retail is the practice of selling goods to the public in order to earn a profit for yourself. Retail sales are usually made on a small scale to individuals for personal use, compared to wholesale sales that involve selling items in bulk for companies and organizations to use. Those who work as retailers are often in the middle of the supply chain, purchasing from a manufacturer or wholesaler to sell the goods to consumers. Retailers can sell goods through many outlets, including department stores, convenience stores, outlet stores, warehouses, discount stores, e-commerce websites, dealerships, and even their own homes. The practice has been around almost as long as humans have, though those who lived in Mesopotamia are thought to have created the first system that used money rather than simply trading goods. ‎

    Learning about retail can help you as both a consumer and a professional. When you shop for goods for yourself, understanding how retail works can make you a more savvy shopper. Anyone who makes investments may also want to study retail to get a better understanding of which options are better than others. On a professional level, learning about retail can help set you up for a career in the field. If you already have a career in retail, learning more about it may help you explore advancements to positions in management, human resources, or marketing. And if you've ever dreamed of opening your own store or selling your own goods, learning about retail can help provide you with the skills and knowledge you need to get started. ‎

    Retail careers typically involve working in stores and other outlets that sell goods, either at an entry-level position, like cashier or sales associate, or at a more advanced position, like a floor supervisor or store manager. You may also find yourself working at a corporate level for retail brands and companies with multiple locations. Other potential retail-related careers include becoming a buyer, a visual merchandiser, an advertising or marketing manager, a social media manager, a customer service representative, or a logistics specialist. You may even find that you want to work in a specific area within the retail industry using a combination of retail and other skills you possess. For example, if you're into fashion, you may work as a makeup artist or beauty consultant in a store that sells cosmetics or clothing. If you want to work in the medical field, you may become a pharmacy technician or pharmacist.‎

    Online Retail courses offer a convenient and flexible way to enhance your knowledge or learn new Retail skills. Choose from a wide range of Retail courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Retail, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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