Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "implement class of service"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free
Yale University
Skills you'll gain: Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Emotional Intelligence, Mental Health, Psychology, Social Skills, Time Management
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
University of California, Irvine
Skills you'll gain: Test Planning, Embedded Systems, Linux, Internet Of Things, Embedded Software, Functional Requirement, Debugging, General Networking, Hardware Design, Operating Systems, Requirements Analysis, Electronic Hardware, System Design and Implementation, Development Testing, C (Programming Language), Basic Electrical Systems, Application Programming Interface (API), TCP/IP, Wireless Networks, Integrated Development Environments
- Status: Free
University of Pennsylvania
Skills you'll gain: Vocabulary, Business Writing, Interviewing Skills, Verbal Communication Skills, Language Learning, Business Correspondence, Professional Networking, Business Communication, Grammar, Recruitment
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
Skills you'll gain: Computer Networking, Network Troubleshooting, TCP/IP, Network Architecture, Routing Protocols, Network Protocols, OSI Models, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Network Security, Wireless Networks
- Status: [object Object]
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
University of California, Davis
Skills you'll gain: ArcGIS, GIS Software, Data Sharing, Geographic Information Systems, Geospatial Mapping, Metadata Management, Data Quality, Data Mapping, File Management, Data Import/Export
- Status: [object Object]
Google
Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Security Controls, Vulnerability Management, Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Vulnerability Assessments, Event Monitoring, Network Security, Security Awareness, Threat Detection, Risk Management, Cybersecurity, Hardening, Bash (Scripting Language), Data Ethics, Linux Commands, Debugging
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Databases, Web Services, Restful API, Programming Principles, Data Cleansing, Data Structures, Data Storytelling, Data Collection, Computer Programming, Python Programming, Data Manipulation, Development Environment, Computational Thinking
In summary, here are 10 of our most popular implement class of service courses
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to Customer Service: CVS Health
- The Science of Well-Being: Yale University
- CVS Health Call Center Customer Service: CVS Health
- An Introduction to Programming the Internet of Things (IOT): University of California, Irvine
- English for Career Development: University of Pennsylvania
- Financial Markets: Yale University
- The Bits and Bytes of Computer Networking: Google
- Google UX Design: Google
- Fundamentals of GIS: University of California, Davis