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Results for "customer and client support"
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Generative AI, Data Storage Technologies, Cybersecurity, Productivity Software, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Business Software, Network Monitoring, Computer Networking, Computer Hardware, Cloud Computing
Status: Free TrialSkills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
Status: Free TrialSkills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Operating Systems, Help Desk Support, Hardware Troubleshooting, Data Storage, Interviewing Skills, Information Technology, Customer Service
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Azure Active Directory, Computer Systems, Microsoft Teams, Security Strategy, Virtual Local Area Network (VLAN), Collaborative Software, Disaster Recovery, Network Security, Network Protocols
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL
Status: Free TrialSkills you'll gain: Active Listening, Presentations, Problem Solving, Critical Thinking and Problem Solving, Constructive Feedback, Collaboration, Interpersonal Communications, Virtual Teams, Root Cause Analysis, Creative Problem-Solving, Microsoft PowerPoint, Conflict Management, Collaborative Software, Target Audience, Professional Development, Client Services, Personal Development, Social Skills, Expectation Management, Adaptability
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Rmarkdown, Data Integrity, Interactive Data Visualization, Data Ethics, Dashboard, Ggplot2, Data Quality, Stakeholder Communications, Data Literacy, Data Visualization Software, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems
In summary, here are 10 of our most popular customer and client support courses
- Google IT Support: Google
- Microsoft IT Support Specialist: Microsoft
- Technical Support Fundamentals: Google
- IBM IT Support: IBM
- Microsoft Cloud Support Associate: Microsoft
- Google Digital Marketing & E-commerce: Google
- AWS Cloud Support Associate: Amazon Web Services
- Introduction to Customer Service: CVS Health
- Google Project Management:: Google
- Google Cybersecurity: Google
