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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management & Other Tools for Career Development

      Skills you'll gain: Negotiation, Business Writing, Stakeholder Engagement, Creative Problem-Solving, Stakeholder Management, Problem Solving, Business Correspondence, Report Writing, Creativity, Scope Management, Project Scoping, Project Risk Management, Critical Thinking and Problem Solving, Project Planning, Change Control, Project Management, Relationship Building, Risk Management, Conflict Management, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      37K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      84 reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introduction to Social Media Marketing

      Skills you'll gain: Target Audience, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing, Policy Development, LinkedIn

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Unsupervised Learning, Recommenders, Reinforcement Learning

      Skills you'll gain: Unsupervised Learning, Machine Learning, Anomaly Detection, Reinforcement Learning, Machine Learning Algorithms, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Tensorflow, Supervised Learning, Artificial Neural Networks, Predictive Modeling, Algorithms

      4.9
      Rating, 4.9 out of 5 stars
      ·
      5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management: The Basics for Success

      Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Arbitration, Communication, Leadership, Contract Management, Analysis, Contract Review, Influencing, Sales Process, Planning, Decision Making, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Marketing

      Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Convolutional Neural Networks

      Skills you'll gain: Computer Vision, Image Analysis, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Data Processing, Algorithms

      4.9
      Rating, 4.9 out of 5 stars
      ·
      43K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Agile Software Development, Stakeholder Management, Software Development Life Cycle, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Software Design, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Advanced Learning Algorithms

      Skills you'll gain: Decision Tree Learning, Classification And Regression Tree (CART), Data Ethics, Tensorflow, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Deep Learning, Supervised Learning, Artificial Neural Networks, Random Forest Algorithm, Algorithms, Performance Tuning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Sequence Models

      Skills you'll gain: Natural Language Processing, Large Language Modeling, Tensorflow, Deep Learning, Artificial Neural Networks, PyTorch (Machine Learning Library), Applied Machine Learning, Text Mining

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…8910…227

    In summary, here are 10 of our most popular customer success courses

    • Project Management & Other Tools for Career Development: University of California, Irvine
    • Call Center Customer Service: CVS Health
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Introduction to Social Media Marketing: Meta
    • Unsupervised Learning, Recommenders, Reinforcement Learning: DeepLearning.AI
    • Project Management: The Basics for Success: University of California, Irvine
    • Successful Negotiation: Essential Strategies and Skills: University of Michigan
    • Introduction to Marketing: University of Pennsylvania
    • Convolutional Neural Networks: DeepLearning.AI
    • IBM IT Project Manager: IBM

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