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Explore the Customer Success Course Catalog
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Negotiation, Business Writing, Stakeholder Engagement, Creative Problem-Solving, Stakeholder Management, Problem Solving, Business Correspondence, Report Writing, Creativity, Scope Management, Project Scoping, Project Risk Management, Critical Thinking and Problem Solving, Project Planning, Change Control, Project Management, Relationship Building, Risk Management, Conflict Management, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
Skills you'll gain: Target Audience, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing, Policy Development, LinkedIn
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Machine Learning, Anomaly Detection, Reinforcement Learning, Machine Learning Algorithms, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Deep Learning, Tensorflow, Supervised Learning, Artificial Neural Networks, Predictive Modeling, Algorithms
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication
- Status: Preview
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Arbitration, Communication, Leadership, Contract Management, Analysis, Contract Review, Influencing, Sales Process, Planning, Decision Making, Business Ethics
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Computer Vision, Image Analysis, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Tensorflow, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Methods, Data Processing, Algorithms
- Status: Free Trial
Skills you'll gain: Agile Software Development, Stakeholder Management, Software Development Life Cycle, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Software Design, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Decision Tree Learning, Classification And Regression Tree (CART), Data Ethics, Tensorflow, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Deep Learning, Supervised Learning, Artificial Neural Networks, Random Forest Algorithm, Algorithms, Performance Tuning
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Natural Language Processing, Large Language Modeling, Tensorflow, Deep Learning, Artificial Neural Networks, PyTorch (Machine Learning Library), Applied Machine Learning, Text Mining
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Project Management & Other Tools for Career Development:Â University of California, Irvine
- Call Center Customer Service:Â CVS Health
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Introduction to Social Media Marketing:Â Meta
- Unsupervised Learning, Recommenders, Reinforcement Learning:Â DeepLearning.AI
- Project Management: The Basics for Success:Â University of California, Irvine
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Introduction to Marketing:Â University of Pennsylvania
- Convolutional Neural Networks:Â DeepLearning.AI
- IBM IT Project Manager:Â IBM