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Explore the Customer Experience Course Catalog
- Status: Free Trial
CVS Health
Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, PostgreSQL, Data Migration, Database Architecture and Administration, Cloud Computing Architecture, Database Administration, Cloud-Based Integration, Application Deployment, Containerization, MySQL, Identity and Access Management, Cloud Services, Generative AI, Cloud Computing, Cloud Applications, Google Cloud Platform, Database Design, Database Management
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Extract, Transform, Load, Data Pipelines, ChatGPT, Data Ethics, Data Mining, Data Migration, Data Warehousing, Data Infrastructure, Data Architecture, Artificial Intelligence, Database Design, Large Language Modeling, Data Synthesis, Data Analysis, Technical Writing, Data Cleansing, Image Analysis, Content Creation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Software Engineering, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, CI/CD, Artificial Intelligence, Software Architecture, Code Review, Technical Writing, Natural Language Processing, Image Analysis
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Kubernetes, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Virtual Machines, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Computing Architecture, Cloud Services, Cloud Engineering, Data Storage, Cloud Computing, Terraform, Infrastructure as Code (IaC), Cloud Storage, System Monitoring, Network Infrastructure
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Storytelling, Interactive Data Visualization, Dashboard, ChatGPT, Analytics, Real Time Data, Data Analysis, Data Manipulation, Business Intelligence, Artificial Intelligence, Large Language Modeling, Data Cleansing, SQL, Data Visualization Software, Data Processing, Python Programming, Technical Writing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Process Optimization, Kubernetes, Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Google Cloud Platform, Process Improvement, Virtual Machines, Microservices, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Solutions, Cloud Services, CI/CD, Network Planning And Design, Cloud Computing, Cloud Security
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Retail Customer Service:Â CVS Health
- Google Cloud Database Engineer:Â Google Cloud
- AI Foundations for Everyone:Â IBM
- Sales and CRM Overview:Â Salesforce
- Generative AI for Data Engineers:Â IBM
- Introduction to Marketing:Â University of Pennsylvania
- Generative AI for Software Developers:Â IBM
- Preparing for Google Cloud Certification: Cloud Engineer:Â Google Cloud
- Generative AI for Data Analysts:Â IBM
- Preparing for Google Cloud Certification: Cloud Architect:Â Google Cloud