Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Health Policy, Public Health, Public Health and Disease Prevention, Systems Thinking, Program Evaluation, Health Systems, Health Care Administration, Health Equity, Epidemiology, Policy Analysis, Community Health, Media and Communications, Emergency Response

Skills you'll gain: ServiceNow, IT Automation, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Change Management, Performance Analysis

Skills you'll gain: Compliance Reporting, Prompt Engineering, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Workflow Management, Business Process Automation, Data Validation, Operational Efficiency, Artificial Intelligence, Verification And Validation, Automation

Skills you'll gain: Data Visualization Software, Data Visualization, Interactive Data Visualization, Dashboard, Tableau Software, Data Presentation, Tree Maps, Data Analysis, Data Import/Export

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Incident Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation

Skills you'll gain: Large Language Modeling, Text Mining, ChatGPT, Natural Language Processing, Unstructured Data, Deep Learning, Applied Machine Learning, Data Mining, Data Pipelines, Artificial Neural Networks, Python Programming, Feature Engineering

Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Risk, Risk Control, Risk Mitigation, Generative AI, Compliance Management, Governance Risk Management and Compliance, Regulatory Compliance, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Artificial Intelligence, Ethical Standards And Conduct, Data Analysis

Skills you'll gain: Forecasting, Business Leadership, Data Ethics, Strategic Decision-Making, Business Strategy, Leadership, Data-Driven Decision-Making, Artificial Intelligence, Business Risk Management, Data Storytelling, Business Ethics, Decision Making, Organizational Leadership, Technical Communication, Technology Strategies, Culture Transformation, Risk Management

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Data Manipulation, Data Transformation, Data Cleansing, ChatGPT

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Data Integration, Process Improvement

Skills you'll gain: Network Analysis, Network Model, Social Sciences, Sociology, Economics, Policy, and Social Studies, Game Theory, Behavioral Economics, Graph Theory, Mathematical Modeling, Markov Model, Probability & Statistics, Probability Distribution, Bayesian Statistics, Simulations