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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Natural Language Processing

      Skills you'll gain: Natural Language Processing, Markov Model, Supervised Learning, Large Language Modeling, Applied Machine Learning, Machine Learning Methods, Text Mining, Artificial Neural Networks, Dimensionality Reduction, Deep Learning, Regression Analysis, Feature Engineering, Algorithms, Bayesian Statistics, PyTorch (Machine Learning Library), Machine Learning Algorithms, Keras (Neural Network Library), Tensorflow, Artificial Intelligence, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM DevOps and Software Engineering

      Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Agile Software Development, Software Development Life Cycle, Test Driven Development (TDD), Agile Methodology, OpenShift, Linux Commands, GitHub, Software Architecture, DevOps, Microservices, Containerization, Cloud Computing Architecture, Software Engineering, Flask (Web Framework), System Monitoring, Jupyter, Application Development

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      DeepLearning.AI TensorFlow Developer

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Computer Vision, Image Analysis, Time Series Analysis and Forecasting, Forecasting, Artificial Neural Networks, Natural Language Processing, Deep Learning, Applied Machine Learning, Predictive Analytics, Predictive Modeling, Text Mining, Supervised Learning, Artificial Intelligence, Data Processing, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success

      Skills you'll gain: Logical Reasoning, Critical Thinking, Deductive Reasoning, Creative Thinking, Problem Solving, File Management, Social Studies, Systems Thinking, Research, Verbal Communication Skills, Social Sciences, Public Speaking, Information Management, Goal Setting, Document Management, Ethical Standards And Conduct, English Language, Analytical Skills, Writing, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Product Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Journey Mapping

      Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Agile Software Development, Stakeholder Management, Software Development Life Cycle, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Software Design, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Achieving Personal and Professional Success

      Skills you'll gain: Negotiation, Persuasive Communication, Influencing, Active Listening, Communication, Communication Strategies, Productivity, Business Communication, Interpersonal Communications, Trustworthiness, Strategic Communication, Verbal Communication Skills, Rapport Building, Personal Development, Conflict Management, Emotional Intelligence, Personal Attributes, Leadership, Peer Review, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.1K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Success with Integrity: Business Ethics Foundation

      Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Compliance Training, Regulatory Compliance, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Strategic Decision-Making, Risk Mitigation, Team Leadership, Stakeholder Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      AWS Cloud Support Associate

      Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Customer Success learners also search

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    1…678…227

    In summary, here are 10 of our most popular customer success courses

    • Natural Language Processing: DeepLearning.AI
    • IBM DevOps and Software Engineering: IBM
    • Business Analytics: University of Pennsylvania
    • DeepLearning.AI TensorFlow Developer: DeepLearning.AI
    • Academic Skills for University Success: The University of Sydney
    • Generative AI for Product Managers: IBM
    • GenAI for Customer Journey Mapping: Coursera Instructor Network
    • IBM IT Project Manager: IBM
    • Generative AI for Customer Support: IBM
    • Achieving Personal and Professional Success: University of Pennsylvania

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