Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases

Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Pivot Tables And Charts, Data Analysis, IBM Cognos Analytics, Data Cleansing, Excel Formulas, Statistical Analysis, Data Visualization Software, Looker (Software), Data Quality, Business Analytics, Big Data, Microsoft Excel, Data Wrangling, Data Processing, Data Mining, Exploratory Data Analysis

Skills you'll gain: Apache Spark, Data Governance, SQL, Presentations, Databricks, Data Quality, Data Pipelines, Data Storytelling, Distributed Computing, Data Presentation, Data Analysis, Big Data, Data Import/Export, Data Science, Exploratory Data Analysis, Data Modeling, Database Design, Descriptive Statistics, Data Visualization, Query Languages

Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, ChatGPT, Predictive Modeling, Large Language Modeling, Artificial Intelligence, Data Science, Data Processing, Deep Learning, Data Analysis, Data Transformation, Technical Writing, Data Cleansing, Machine Learning, Image Analysis, Content Creation, Data Visualization Software, Virtual Environment, Natural Language Processing

Skills you'll gain: Data Governance, SQL, Data Science, Database Design, Query Languages, Data Manipulation, Data Analysis, Data Access, Relational Databases, Data Cleansing

Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience

Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Plot (Graphics), Knitr, R Programming, Data Manipulation, Statistical Visualization, Data Science, Data Visualization Software, Data Cleansing, Ggplot2, MySQL, Dimensionality Reduction, Software Installation, Version Control, Data Analysis, Data Sharing, Statistical Programming, GitHub, Machine Learning

Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management

Skills you'll gain: Jupyter, Data Analysis Software, Data Visualization Software, Statistical Programming, R Programming, Computer Programming Tools, Data Science, GitHub, Machine Learning, Collaborative Software, Query Languages, Cloud API, Application Programming Interface (API), IBM Cloud, Open Source Technology, Git (Version Control System), Data Management, Python Programming