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Explore the Customer Analytics Course Catalog
- Status: Free Trial
Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Stored Procedure, Data Analysis Software, Database Design, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Data Modeling, Databases, R Programming, Database Management, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Python Programming
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Skills you'll gain: Business Metrics, Data Storytelling, Key Performance Indicators (KPIs), Data Visualization, Data Cleansing, Analytics, Data Analysis, Data Modeling, Data Quality, Business Analysis, Exploratory Data Analysis, Data Manipulation, Data-Driven Decision-Making, Generative AI, Data Management, Data Collection, Marketing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct
- Status: Preview
University of Washington
Skills you'll gain: Text Mining, Statistical Analysis, Unstructured Data, R Programming, Data Visualization Software, Regression Analysis, Data Analysis, Scripting, Data Collection, Python Programming, Application Programming Interface (API)
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Peer Review, Customer Analysis, Forecasting, Predictive Analytics, Analytics, Data Visualization, Strategic Thinking, Digital Transformation, Business Marketing, People Analytics, Business Strategy, Customer Insights, Research Reports, Trend Analysis, Data Presentation, Data Analysis, Business Intelligence, R Programming
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Analytics, Product Improvement, Customer Analysis, Business Analytics, Data Storytelling, Data Collection
- Status: Free Trial
Macquarie University
Skills you'll gain: Data Storytelling, Data Presentation, Pivot Tables And Charts, Power BI, Data Visualization Software, Data Visualization, Excel Formulas, Dashboard, Microsoft Excel, Data Analysis Expressions (DAX), Data Transformation, Data Import/Export, Excel Macros, Relational Databases, Spreadsheet Software, Graphing, Scatter Plots, Microsoft Power Platform, Data Manipulation, Data Analysis
- Status: Free Trial
Skills you'll gain: Generative AI Agents, Data Literacy, Generative AI, Data Mining, Enterprise Architecture, Data Analysis, Data Science, Data Architecture, Strategic Decision-Making, OpenAI, Information Architecture, Data-Driven Decision-Making, Big Data, Data Management, Strategic Thinking, Artificial Intelligence, ChatGPT, Analytics, Business Process Automation, Leadership
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Graph Theory, Data Pipelines, Exploratory Data Analysis, Data Integration, Data Modeling, Big Data, Data Management, Data Store, Box Plots, Database Management Systems, Apache Hadoop, Databases, Network Analysis, Applied Machine Learning, Database Systems, Regression Analysis, Scatter Plots, Data Processing, MongoDB
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Introduction to Data Science:Â IBM
- Introduction to CRM with HubSpot:Â Coursera Project Network
- CVS Health Call Center Customer Service:Â CVS Health
- Introduction to Data Analytics:Â Meta
- Generative AI for Human Resources (HR) Professionals:Â IBM
- Social Media Data Analytics:Â University of Washington
- Strategic Business Analytics:Â ESSEC Business School
- GenAI for Customer Analytics and Insights with JUNE:Â Coursera Instructor Network
- Excel Skills for Data Analytics and Visualization:Â Macquarie University
- IBM AI Foundations for Business:Â IBM