Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Transaction Processing, Database Management, Microsoft SQL Servers, Operational Databases, SQL, Data Manipulation, Relational Databases, Data Integrity, Generative AI, Performance Tuning

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Data Loss Prevention, Threat Management, Cloud Security, Threat Detection, Google Cloud Platform, Application Security, IT Security Architecture, Continuous Monitoring, Malware Protection, Security Controls, Data Security, Personally Identifiable Information, Vulnerability Scanning, Identity and Access Management, Security Management, Information Privacy

Skills you'll gain: Data Ethics, Generative AI, Compliance Training, Artificial Intelligence and Machine Learning (AI/ML), Business Ethics, Google Cloud Platform, Governance, Ethical Standards And Conduct, Scenario Testing, Decision Making

Skills you'll gain: Google Docs, Generative AI, Google Workspace, Prompt Engineering, Collaborative Software, Content Creation

Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Campaign Management, Email Marketing, Advertising Campaigns, Content Marketing, Marketing, Target Audience

Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Event Monitoring, Cloud Management, Performance Tuning, Debugging, Cloud Security, Continuous Monitoring, Cloud Applications, Cloud Computing Architecture, Query Languages, Data Import/Export

Skills you'll gain: Site Reliability Engineering, Safety Culture, DevOps, Continuous Delivery, Culture Transformation, Service Level, Continuous Integration, Staff Management, System Monitoring, Capacity Management, Incident Management, Design Thinking, Automation, Data-Driven Decision-Making

Skills you'll gain: Facebook, Customer Analysis, Web Analytics, Social Media Marketing, Social Media, Target Audience, Customer Insights, Marketing Strategies, Online Advertising

Skills you'll gain: Performance Review, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, People Development, Human Resource Strategy, Constructive Feedback, Performance Analysis, Automation, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Facebook, Billing, Target Audience, Advertising Campaigns, Budget Management, Online Advertising, Advertising, Digital Advertising, Paid media, Social Media Campaigns, Campaign Management