• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Outbound Calls
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "outbound calls"

    • Status: Free Trial
      Free Trial
      S

      SAS

      Machine Learning Rock Star – the End-to-End Practice

      Skills you'll gain: Predictive Modeling, Data Ethics, Predictive Analytics, Machine Learning, Technical Management, MLOps (Machine Learning Operations), Applied Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Performance Measurement, Business Ethics, Decision Tree Learning, Artificial Intelligence and Machine Learning (AI/ML), Leadership and Management, Business Analytics, Machine Learning Algorithms, Artificial Intelligence, Data Processing, Business Leadership, Performance Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      188 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      LangChain Chat with Your Data

      Skills you'll gain: Large Language Modeling, Data Processing, Data Store, Data Access, Generative AI, Prompt Engineering, Document Management, Query Languages, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      605 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Business Process Outsourcing Strategies in Hospitality

      Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Key Performance Indicators (KPIs), Law, Regulation, and Compliance

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Logistics Excellence

      Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Working with Data

      Skills you'll gain: Restful API, SQL, React Native, Databases, API Design, Web Applications, Mobile Development, Data Manipulation, JSON, Data Storage, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      مندوب مبيعات HubSpot

      Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Training, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Customer Relationship Management (CRM) Software, Dashboard, Sales Prospecting, Business Analytics

      Beginner · Professional Certificate · 3 - 6 Months

    • S

      Starweaver

      Understanding Corporate Communications

      Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Crisis Management, Business Communication, Business Ethics, Stakeholder Communications, Public Relations, Cross-Functional Collaboration, Media Relations, Communication Strategies, Communication, Employee Engagement, Social Media

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Dialogflow CX: Bot Building Basics

      Skills you'll gain: Virtual Environment, Agentic systems, Interactive Design, User Experience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Understand and Be Understood on the Phone

      Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Mixed · Course · 1 - 4 Weeks

    1…456…15

    In summary, here are 10 of our most popular outbound calls courses

    • Machine Learning Rock Star – the End-to-End Practice: SAS
    • LangChain Chat with Your Data: DeepLearning.AI
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Business Process Outsourcing Strategies in Hospitality: Starweaver
    • Logistics Excellence: Rutgers the State University of New Jersey
    • Working with Data: Meta
    • مندوب مبيعات HubSpot: HubSpot Academy
    • Understanding Corporate Communications: Starweaver
    • The Importance of Listening: Northwestern University
    • Call Center Customer Service: CVS Health

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok