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Results for "customer relationship management (crm)"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Contract Management, Customer Relationship Management (CRM) Software
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, MySQL, PostgreSQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Northwestern University
Skills you'll gain: Social Media Marketing, Social Media Strategy, Marketing Effectiveness, Marketing Strategies, Performance Measurement, Performance Analysis, Business Metrics, Customer Engagement, Return On Investment, Sales Strategy, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Self-Discipline, Stress Management, Self-Awareness, Adaptability
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
Skills you'll gain: Customer Service, Advertising, Market Research, Branding, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Marketing, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Sales Process
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
In summary, here are 10 of our most popular customer relationship management (crm) courses
- Improving Customer Retention:Â Coursera Instructor Network
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Opportunity Management in Salesforce:Â Salesforce
- IBM Relational Database Administrator:Â IBM
- Resumen de ventas y CRM:Â Salesforce
- The Business of Social:Â Northwestern University
- Learning How to Learn: Powerful mental tools to help you master tough subjects:Â Deep Teaching Solutions
- Customer Data, Analytics, and Segmentation:Â Microsoft
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Introduction to Business Management : Winning Externally:Â IIT Bombay