Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Ansible, IT Automation, Infrastructure as Code (IaC), Devops Tools, Linux Commands, Red Hat Enterprise Linux, Automation, Debugging, YAML, Scripting, Security Controls, Unix Commands, Command-Line Interface, Encryption, Amazon Web Services, Package and Software Management, Software Installation, Configuration Management, File Management

Skills you'll gain: Amazon DynamoDB, NoSQL, Databases, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Performance Tuning, Transaction Processing, Scalability

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Kafka, Apache Hive, Apache Spark, AWS Kinesis, Apache Cassandra, Big Data, Data Infrastructure, Database Systems, Data Integration, MongoDB, SQL, Data Processing, NoSQL, System Design and Implementation, Distributed Computing, Scalability

Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Continuous Delivery, System Implementation, Human Computer Interaction, Continuous Integration, Application Security, Information Systems, Software Development, CI/CD, System Design and Implementation, Secure Coding, Security Testing, User Feedback, Project Management Software, Systems Thinking

Skills you'll gain: Performance Metric, Control Panels, End User Training and Support, Self Service Technologies, Customer and Client Support, Graphical Tools

Skills you'll gain: Self Service Technologies, Process Improvement, Process Management, Business Process Improvement, Workflow Management, Personalized Service, Customer Engagement, Cost Management

Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Dashboard, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administrative Support, Trend Analysis, Workforce Management