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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Building Batch Data Pipelines on Google Cloud - 한국어

      Skills you'll gain: Data Pipelines, Extract, Transform, Load, Dataflow, Data Processing, Data Transformation, Google Cloud Platform, Apache Airflow, Big Data, Apache Spark, Serverless Computing, Apache Hadoop, Cloud Storage

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Boost Productivity with Gemini in BigQuery - Português

      Skills you'll gain: Data Processing, Data Analysis, Google Cloud Platform, Big Data, Data-Driven Decision-Making, Data Cleansing, Data Manipulation, Artificial Intelligence, Generative AI, Interactive Data Visualization, SQL, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Responsible AI: Interpretability & Transparency - Deutsch

      Skills you'll gain: Data Ethics, Data Analysis, Data Science, Analysis, Applied Machine Learning, Data Visualization Software, Artificial Intelligence, Machine Learning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Boost Productivity with Gemini in BigQuery - Español

      Skills you'll gain: Exploratory Data Analysis, Data Processing, Data Manipulation, Data Cleansing, Data Analysis Expressions (DAX), Big Data, Google Cloud Platform, Prompt Engineering, Artificial Intelligence, Generative AI, Query Languages, Debugging, SQL

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Cloud 数据分析功能简介

      Skills you'll gain: Looker (Software), Data Transformation, Google Analytics, Google Cloud Platform, Analytics, Data Manipulation, Data-Driven Decision-Making, Big Data, Interactive Data Visualization, Data Analysis, Data Presentation, Data Lakes, Data Processing, Dashboard, Data Visualization Software, SQL, Data Storage, Data Sharing, Data Storage Technologies, Exploratory Data Analysis

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 简体中文

      Skills you'll gain: Applied Machine Learning, Big Data, Business Intelligence, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Smart Analytics, Machine Learning and AI on GC - 한국어

      Skills you'll gain: Google Cloud Platform, Tensorflow, Unstructured Data, MLOps (Machine Learning Operations), Data Pipelines, Big Data, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Jupyter

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Cómo utilizar BigQuery ML para ejecutar inferencias

      Skills you'll gain: Analytics, Data Analysis, Applied Machine Learning, MLOps (Machine Learning Operations), Google Cloud Platform, Machine Learning, Predictive Modeling, SQL

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      E2E Testing

      E2e Course Test Fixtures Learner Fireflies Source

      Skills you'll gain: Test Tools, Test Engineering, System Testing, Application Programming Interface (API), Test Planning, User Acceptance Testing (UAT), Acceptance Testing, Testability

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Vector Search ve Yerleştirilmiş Öğeler

      Skills you'll gain: Large Language Modeling, Text Mining, Google Cloud Platform, Information Architecture, Natural Language Processing, Applied Machine Learning, Machine Learning Methods, Algorithms

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Modernizing Data Lakes & Data Warehouses with GCP - 한국어

      Skills you'll gain: Data Lakes, Google Cloud Platform, Data Warehousing, Data Infrastructure, Cloud Storage, Cloud Solutions, Data Architecture, Data Pipelines, Big Data, Data Processing, SQL, System Requirements, Data Analysis, Scalability

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer analytics courses

    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Building Batch Data Pipelines on Google Cloud - 한국어: Google Cloud
    • Boost Productivity with Gemini in BigQuery - Português: Google Cloud
    • Responsible AI: Interpretability & Transparency - Deutsch: Google Cloud
    • Boost Productivity with Gemini in BigQuery - Español: Google Cloud
    • Google Cloud 数据分析功能简介 : Google Cloud
    • Work with Gemini Models in BigQuery - 简体中文: Google Cloud
    • Smart Analytics, Machine Learning and AI on GC - 한국어: Google Cloud
    • Cómo utilizar BigQuery ML para ejecutar inferencias: Google Cloud
    • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Frequently Asked Questions about Customer Analytics

    Customer analytics is a method used by managers and business owners for making business decisions based upon past customer behavior. It uses tools like regression analysis, predictive analytics, and market segmentation to turn data into usable information that can be leveraged for the creation of direct marketing campaigns and other aspects of managing customer relationships. Behaviors customers have exhibited in the past are examined and used as a basis for predicting future behaviors. The information is then used to create campaigns that have an influence on future buying behaviors. This type of analysis serves as a solid basis for making business decisions.‎

    If you're considering a career in management, product development, or marketing, customer analytics is a valuable study area because it serves as the basis of good decision-making in the business world. Effectively applying real-world data about customer behavior using tools, such as predictive analytics, increases the likelihood of successful marketing campaigns. It also helps developers create products that deliver greater customer satisfaction. Additionally, when you have the tools and data on hand that tell you how customers responded to different circumstances in the past, you're able to explain and support the business decisions you make.‎

    Taking online courses on Coursera in customer analytics provides you with the knowledge you need to acquire in a convenient setting supported by experienced instructors. The learning starts with courses that cover the basic, introductory information that forms the foundation of learning customer analysis. The courses then offer the information that guides you all the way through the process of learning specific customer analysis techniques that provide you with information about marketing performance measurement and management. When you understand this customer-centric aspect of business analytics, you're able to apply it to the decisions you make regarding new marketing campaigns and any other business decisions you make that affect your company's customers.‎

    When starting to learn about customer analytics, you need to have strong reading and math skills. The earliest courses allow you to build a foundation of knowledge when beginning to study this area of business analytics. The specifics—such as how to use the data to create a decision tree you can use when making decisions for your job—develop as you work your way through the customer analytics and business analytics courses. Check the listing for information about the course level when choosing a customer analytics course. The courses are marked for beginners, intermediate level students, and advanced level students, which makes it easy for you to choose one that matches your knowledge base in this type of analytical field.‎

    Online Customer Analytics courses offer a convenient and flexible way to enhance your knowledge or learn new Customer Analytics skills. Choose from a wide range of Customer Analytics courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Customer Analytics, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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