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Results for "customer complaint resolution"
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Intercultural Competence, Conflict Management, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Diversity Awareness, Interpersonal Communications, Communication
- Status: Free Trial
Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Business Writing, Teamwork, Conflict Management, Business Correspondence, Business Communication, Team Building, Writing and Editing, Motivational Skills, Collaboration, Communication, Presentations, Writing, Organizational Skills, Cultural Diversity, Interpersonal Communications, Performance Management, Employee Coaching, Grammar, Staff Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- Status: Free Trial
Skills you'll gain: Data Pipelines, Google Cloud Platform, Dataflow, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Data Storage, Cloud Storage, Data Analysis, Data Processing, Big Data, Data Infrastructure, Tensorflow, Extract, Transform, Load, Database Design, Data Management, Data Integration, Apache Spark, Unstructured Data
In summary, here are 10 of our most popular customer complaint resolution courses
- Intercultural Communication and Conflict Resolution:Â University of California, Irvine
- Foundations of Digital Marketing and E-commerce:Â Google
- Agile Project Management:Â Google
- GenAI for Customer Journey Mapping:Â Coursera Instructor Network
- Sales and CRM Overview:Â Salesforce
- Improving Customer Retention:Â Coursera Instructor Network
- Business Communication:Â University of Colorado Boulder
- Introduction to CRM with HubSpot:Â Coursera Project Network
- SAP Technology Consultant:Â SAP
- Generative AI for Customer Support:Â IBM