Skills you'll gain: Desktop Support, Hardware Troubleshooting, Network Support, Network Troubleshooting, Information Technology Operations, Microsoft Windows, Mobile Security, Computer Hardware, Technical Support and Services, System Configuration, Networking Hardware, Technical Support, Network Security, Operating Systems, Firewall, Windows Servers, Linux, Mac OS, Software Installation, System Support

Skills you'll gain: Technical Support, Desktop Support, Cloud Computing, Customer Service, Cybersecurity, Help Desk Support, Hardware Troubleshooting, System Support, Technical Services, Computer Hardware, Network Troubleshooting, Network Administration, Data Storage, Remote Access Systems, Operating Systems, Database Management

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing

Skills you'll gain: Python Programming, Programming Principles, Scripting, Computer Programming, Algorithms, Scripting Languages, Data Structures, Debugging, Automation

Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

Skills you'll gain: Package and Software Management, Microsoft Windows, File Systems, Linux, Operating Systems, User Accounts, Systems Administration, Command-Line Interface, OS Process Management, Windows PowerShell, File Management, Software Installation, Linux Commands, System Monitoring, Remote Access Systems, Authorization (Computing), Virtualization

Skills you'll gain: Interpersonal Communications, Public Speaking, Verbal Communication Skills, Business Writing, Presentations, Constructive Feedback, Active Listening, Grammar, Proposal Writing, Persuasive Communication, Writing, Communication, Business Communication, Non-Verbal Communication, Technical Communication, Technical Writing, Trustworthiness, Rapport Building, Business Correspondence, Microsoft PowerPoint

Skills you'll gain: Microsoft Windows, Computer Hardware, Hardware Troubleshooting, Peripheral Devices, Disaster Recovery, Hardware Architecture, Networking Hardware, Computer Systems, Desktop Support, System Configuration, Operating Systems, Display Devices, USB, Computer Displays, Software Installation, Linux, Mac OS, Technical Support, Data Storage, File Systems

Skills you'll gain: Incident Management, Debugging, Network Troubleshooting, Problem Management, Performance Tuning, Technical Support, System Monitoring, System Support, Capacity Management, Application Performance Management, Performance Testing, Data Structures, Continuous Integration, Algorithms, Continuous Monitoring, Scripting, Technical Documentation

Skills you'll gain: Customer Service, Customer Complaint Resolution, Performance Metric, Customer Relationship Building, Customer experience improvement, Continuous Improvement Process, Quality Improvement, Expectation Management, Technical Support, Verbal Communication Skills, Relationship Management, Customer Retention, Key Performance Indicators (KPIs), Active Listening, Communication Strategies

Skills you'll gain: AI Personalization, Desktop Support, End User Training and Support, Technical Support and Services, Technical Support, Generative AI, System Support, Prompt Engineering, Automation, IT Automation, Problem Management, Artificial Intelligence