Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Instagram, Content Performance Analysis, Content Creation, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement

Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication

Skills you'll gain: Instagram, Drive Engagement, Copywriting, Storytelling, Content Creation, Social Media Content, Concision, Editing, Writing

Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Overcoming Objections, Sales Process, Sales Presentation, Cold Calling, Sales, Closing (Sales), Consultative Selling, Sales Strategy, B2B Sales, Verbal Communication Skills, Lead Generation, Solution Selling, Communication, Outbound Calls, Consumer Behaviour, Sales Training, Negotiation, Product Demonstration

Skills you'll gain: Storytelling, Facebook, Copywriting, Content Creation, Social Media Content, Concision, Social Media, Writing, Drive Engagement

Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications

Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Copywriting, Photography, Video Production, Video Editing, Photo Editing, Social Media, Graphic and Visual Design, Writing

Skills you'll gain: Team Leadership, Team Management, Team Building, Leadership Development, Cross-Functional Team Leadership, Leadership, Organizational Change, Organizational Leadership, Delegation Skills, Leadership and Management, Storytelling, Virtual Teams, Stakeholder Management, Change Management, Initiative and Leadership, Organizational Structure, Time Management, Influencing, Organizational Effectiveness, Stakeholder Engagement

Skills you'll gain: Telephone Skills, Front Office, Hotel Operations, Guest Relations, Revenue Management, Verbal Communication Skills, Office Procedures, Interpersonal Communications, Hospitality Management, Hospitality, Customer Service, Upselling, Communication Strategies, Business Technologies, Property Management Systems, Customer Relationship Building, Cross Selling, Operational Efficiency, Prioritization