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    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      ServiceNow Basics: IT Automation & AI-Powered Workflows

      Skills you'll gain: ServiceNow, IT Service Management, Business Process Automation, Workflow Management, Automation, Problem Management, Information Technology Operations, Digital Transformation, Artificial Intelligence, Scalability, Incident Management, Event Monitoring, Change Requests

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers

      Skills you'll gain: Generative AI, Computer Systems, Business Software, Technical Consulting, Business Systems, Computer Hardware, System Support, Information Technology, Servers, Enterprise Security, Artificial Intelligence, Data Storage, Operating Systems, System Configuration, Technical Support, Computer Architecture, Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      781 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Preparation for CompTIA A+ Certification

      Skills you'll gain: Desktop Support, Hardware Troubleshooting, Network Support, Network Troubleshooting, Information Technology Operations, Microsoft Windows, Mobile Security, Computer Hardware, Technical Support and Services, System Configuration, Networking Hardware, Technical Support, Network Security, Operating Systems, Firewall, Windows Servers, Linux, Mac OS, Software Installation, System Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      228 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Apple Support Pro Certification Guide (SUP-2025)

      Skills you'll gain: Apple Service Certification, Apple iOS, Mac OS, Desktop Support, Network Troubleshooting, Hardware Troubleshooting, Mobile Development Tools, Mobile Security, System Configuration, Web Content Accessibility Guidelines, AI Personalization, Usability, Cloud Storage, Authentications, Encryption, User Accounts, Information Privacy, Data Sharing

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Skills for Business

      Skills you'll gain: Dashboard, Excel Macros, Data Cleansing, Excel Formulas, Microsoft Excel, Data Validation, Spreadsheet Software, Data Visualization, Data Analysis Expressions (DAX), Data Modeling, Data Management, Data Entry, Consolidation, Productivity Software, Automation, Business Modeling, Data Integrity, Financial Modeling, File Management, Business Reporting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      62K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Security Basics and Beyond: Unit 1

      Skills you'll gain: User Accounts, Linux, Authentications, Linux Administration, Linux Commands, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 8

      Skills you'll gain: Lightweight Directory Access Protocols, Version Control, Git (Version Control System), Open Source Technology, Linux, Linux Administration, Systems Administration, User Accounts, Identity and Access Management, Authentications

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 3

      Skills you'll gain: Linux Administration, Linux, Package and Software Management, Linux Servers, Linux Commands, OS Process Management, Systems Administration, Remote Access Systems, Unix Commands, File Systems, Network Administration, System Monitoring, System Configuration, General Networking, Software Installation, Service Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDUCBA

      Linux Mint

      Skills you'll gain: Remote Access Systems, File Management, Command-Line Interface, Linux, Linux Administration, File Systems, Shell Script, Linux Commands, System Monitoring, Software Installation, Data Storage Technologies, System Configuration, Operating Systems, Network Security, User Accounts

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      Input Output, Expression Handling, and System Management

      Skills you'll gain: Unix Commands, Unix, Unix Shell, Shell Script, User Accounts, File Systems, Linux, Command-Line Interface, Operating Systems, Systems Administration, File Management

      Intermediate · Course · 1 - 4 Weeks

    1234…356

    In summary, here are 10 of our most popular help desk support courses

    • Healthcare IT Support: Johns Hopkins University
    • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
    • Introduction to Computers: Microsoft
    • Preparation for CompTIA A+ Certification: IBM
    • Apple Support Pro Certification Guide (SUP-2025): Packt
    • Excel Skills for Business: Macquarie University
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Linux Security Basics and Beyond: Unit 1: Pearson
    • Linux Foundation Certified System Administrator (LFCS): Unit 8: Pearson
    • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson

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