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Results for "customer communications management"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Digital Communications, Integrated Marketing Communications, Marketing Channel, Promotional Strategies, Search Engine Marketing, Advertising, Social Media Marketing, Media Planning, MarTech, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Sales, Commercialization, Business Marketing, E-Commerce, Market Dynamics, Strategic Marketing, Growth Strategies, Relationship Management, Customer Relationship Management, Supply Chain Planning, Promotional Strategies, Consumer Behaviour
University of California, Irvine
Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Employee Engagement, Public Relations, Business Communication, Communication, Social Media Strategy, Remote Access Systems
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
- Status: [object Object]
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular customer communications management courses
- Improving Customer Retention:Â Coursera Instructor Network
- Hotel Management: Distribution, Revenue and Demand Management:Â ESSEC Business School
- Digital Media and Marketing Principles:Â University of Illinois Urbana-Champaign
- Foundations of Project Management:Â Google
- Introduction to Customer Service:Â CVS Health
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Channel Management and Retailing :Â IE Business School
- Introduction to Corporate Communications:Â University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Financial Markets:Â Yale University