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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Improving Customer Retention

      Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Columbia University

      Construction Management

      Skills you'll gain: Construction Estimating, Project Schedules, Construction Management, Earned Value Management, Cost Estimation, Project Finance, Cost Management, Work Breakdown Structure, Construction Accounting, Environment Health And Safety, Building Information Modeling, Project Risk Management, Scheduling, Cost Control, Commercial Construction, Risk Management, Lean Methodologies, Business Transformation, Finance, Construction

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training for High Performing Teams

      Skills you'll gain: Sales Management, Closing (Sales), Booking (Sales), Overcoming Objections, Consultative Selling, Sales Training, Sales Enablement, Sales Prospecting, Sales Development, Training Programs, Sales Presentation, Cold Calling, HubSpot CRM, Sales Process, Prospecting and Qualification, Selling Techniques, Phone Sales, Sales, Lead Generation, Sales Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Agentic AI and AI Agents: A Primer for Leaders

      Skills you'll gain: Agentic systems, Generative AI Agents, Organizational Leadership, Generative AI, Business Process Automation, Prompt Engineering, Technical Management, Large Language Modeling, Leadership and Management, Automation, Program Implementation, Business Transformation, Artificial Intelligence, Digital Transformation, Project Implementation, System Implementation, Organizational Strategy, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      383 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Basics

      Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Enablement, Marketing Automation, Data Management, Data Security, Customer Engagement, Enterprise Application Management, User Accounts, Presentations, Security Management, Cloud Computing, Account Management, Automation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Strategic Customer Relationship Management & Sales Technique

      Skills you'll gain: Sales Enablement, Sales Management, Prospecting and Qualification, Lead Generation, Sales Presentations, Service Level Agreement, Sales Training, HubSpot CRM, Sales Strategy, Sales Development, Business Reporting, Sales Process, Sales Prospecting, Sales Pipelines, Target Audience, Dashboard, Data-Driven Decision-Making, Sales, Goal Setting, Process Development

      3.6
      Rating, 3.6 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Calendar Management, Usability Testing, Project Documentation, Content Management, Productivity, User Accounts, File Management

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Salesforce Development, User Accounts, Data Quality, Customer Relationship Management (CRM) Software, Data Integration, Data Management, Dashboard, Business Process Automation, Sales Development, Process Design, Data Import/Export, Customer Relationship Management, Internal Communications, Ad Hoc Reporting, Data Modeling, Administration, Automation, Cloud Computing, Data Security

      4.3
      Rating, 4.3 out of 5 stars
      ·
      257 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce Design Mastery: CRM Customization

      Skills you'll gain: Salesforce Development, Salesforce, Customer Relationship Management (CRM) Software, System Configuration, Data Security, Automation, Role-Based Access Control (RBAC)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Getting Started with Zoho CRM for Sales Reps

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Software, Sales Enablement, Sales Pipelines, Sales Process, Sales Management, Sales, Sales Strategy, Dashboard, Real Time Data

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Influencing: Storytelling, Change Management and Governance

      Skills you'll gain: Risk Management Framework, Influencing, Persuasive Communication, Storytelling, Conflict Management, Risk Management, Overcoming Objections, Governance Risk Management and Compliance, Rapport Building, Operational Risk, Negotiation, Change Management, Leadership, Governance, Organizational Change, Communication, Business Transformation, Interpersonal Communications, Mediation, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Operations/Management

      Skills you'll gain: Sales Territory Management, Sales Management, Sales Strategy, Training Programs, Sales, Account Management, Job Analysis, Sales Training, Regional Sales, Expense Management, Recruitment, Performance Appraisal, Sales Process, Inside Sales, Sales Presentation, Business Ethics, Talent Recruitment, Employee Training, Performance Analysis, Operating Expense

      4.5
      Rating, 4.5 out of 5 stars
      ·
      416 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular crm courses

    • Improving Customer Retention: Coursera Instructor Network
    • Construction Management: Columbia University
    • Sales Training for High Performing Teams: HubSpot Academy
    • Agentic AI and AI Agents: A Primer for Leaders: Vanderbilt University
    • Salesforce Basics: University of California, Irvine
    • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
    • Learn Notion for Client and Project Management: Skillshare
    • Salesforce Fundamentals: University of California, Irvine
    • Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
    • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation

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