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Explore the CRM Course Catalog
- Status: Free
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Customer Analysis, Marketing Automation, Performance Analysis, Marketing Strategies, Marketing Effectiveness, Customer Insights, Data Ethics, Analytics, Business Ethics
Coursera Project Network
Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Analysis, Customer Acquisition Management, Competitive Analysis, Customer Insights, Customer Relationship Management, Brand Loyalty, Marketing Channel, Digital Marketing, Marketing Strategies, Campaign Management, Marketing Analytics, Business-To-Consumer, Data-Driven Decision-Making, Customer Engagement, MarTech, Marketing Planning, Marketing, Generative AI, Advertising Campaigns
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling
University of Michigan
Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Organizational Development, Automation, Workflow Management, Artificial Intelligence, Business Process Automation, Organizational Structure, Emerging Technologies, Customer Relationship Management, Ethical Standards And Conduct
Coursera Project Network
Skills you'll gain: Persona Development, User Accounts, Target Audience, Marketing Collateral, Customer Analysis, Design Software, Business Modeling, Graphical Tools
UBITS
Skills you'll gain: Selling Techniques, Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Customer Relationship Management (CRM) Software, Value Propositions, Customer Relationship Management, Rapport Building, Business Development, Emotional Intelligence, New Business Development, Market Research, Personal Development, Initiative and Leadership, Culture Transformation
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Google Cloud
Skills you'll gain: Generative AI, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Processing, Business Intelligence, Python Programming, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Algorithms
HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Lead Generation, Customer Relationship Management (CRM) Software, Sales Management, Sales Strategy, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Customer Data Management, Business Analytics, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Performance Analysis, Goal Setting
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM) Software, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Email Marketing, Facebook, Social Media Marketing, Gmail, Target Audience, Social Media Strategy, Data Import/Export
In summary, here are 10 of our most popular crm courses
- GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera Instructor Network
- كيفية قياس عائد الاستثمار للتسويق باستخدام منصة هاب سبوت: Coursera Project Network
- Advanced Digital Marketing: University of Maryland, College Park
- Driving Customer Equity with AI: Emory University
- Generative AI Integration: Effects on Labor and Workforce: University of Michigan
- Create a buyer persona diagram for businesses with Creately: Coursera Project Network
- Business Developer: UBITS
- Customer-Centric Innovation: Duke University
- Gemini in BigQuery: Google Cloud
- Informes de ventas con HubSpot: HubSpot Academy