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Results for "voice of the customer (voc) analysis"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Coursera Project Network
Skills you'll gain: Survey Creation, Customer Insights, Customer Analysis, Market Research, Research Design, Business Research
Queen Mary University of London
Skills you'll gain: Data Analysis, Statistical Analysis, Correlation Analysis, Quantitative Research, Regression Analysis, Marketing Analytics, Analytical Skills, Data Quality, Probability & Statistics, Trend Analysis, Data Cleansing, Digital Marketing, Exploratory Data Analysis, Market Research, Return On Investment
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Forecasting, Supply Chain Planning, Market Dynamics, Time Series Analysis and Forecasting, Trend Analysis, Predictive Modeling, Regression Analysis, Data Analysis, Statistical Analysis
- Status: Free
Yale University
Skills you'll gain: Growth Mindedness, Optimism, Positive Behavior Support, Goal Setting, Resilience, Self-Motivation, Self-Awareness, Emotional Intelligence, Mental Health, Psychology, Social Skills, Decision Making, Time Management
Queen Mary University of London
Skills you'll gain: Qualitative Research, Research Methodologies, Data Collection, Focus Group, Business Research, Market Research, Research Design, Sample Size Determination, Survey Creation, Interviewing Skills, Market Analysis, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Cleansing
- Status: Free
Coursera Project Network
Skills you'll gain: OpenAI, Real Time Data, Data Manipulation, Generative AI, Python Programming, Artificial Intelligence, Customer Analysis, Performance Metric, Business Analysis, Data Analysis, JSON
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing Planning, Customer Insights, Advertising, Sales Process, Regression Analysis, Forecasting, Data Analysis, Key Performance Indicators (KPIs)
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, R Programming, Probability & Statistics, Predictive Modeling, Big Data, Automation, Computer Programming Tools, GitHub, Data Analysis Software, Machine Learning Algorithms, Unsupervised Learning
Tableau Learning Partner
Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Key Performance Indicators (KPIs), Requirements Analysis, Business Requirements, Process Analysis, Stakeholder Management, Business Process, Business Process Modeling, Tableau Software, Data Visualization
In summary, here are 10 of our most popular voice of the customer (voc) analysis courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
- Analysis and Interpretation of Data: Queen Mary University of London
- Demand Analytics: Rutgers the State University of New Jersey
- The Science of Well-Being: Yale University
- Research Methodologies: Queen Mary University of London
- Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
- GenAI For Business Analysis: Fine-Tuning LLMs: Coursera Project Network
- Data Analytics Methods for Marketing: Meta