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Results for "service management"
Status: NewStatus: Free TrialSkills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control
Status: Free TrialIllinois Tech
Skills you'll gain: Process Management, Business Process, Process Analysis, Performance Improvement, Process Improvement, Operational Analysis, Business Process Improvement, Business Process Modeling, Operational Excellence, Process Mapping, Quality Improvement, Quality Management, Continuous Improvement Process, Operational Efficiency, Performance Measurement, Return On Investment, Risk Management, Change Management, Project Management, Pareto Chart
Status: Free TrialStatus: AI skillsSkills you'll gain: Project Closure, Agile Project Management, Project Management Life Cycle, Project Planning, Project Management, Project Controls, Milestones (Project Management), Communication Planning, Scope Management, Agile Methodology, Project Risk Management, Project Scoping, Sprint Retrospectives, Sprint Planning, Agile Product Development, Backlogs, Project Schedules, Project Performance, Interviewing Skills, Applicant Tracking Systems
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Quality Management, Quality Management Systems, Product Quality (QA/QC), ISO 9000 Series, User Feedback, Quality Improvement, Customer experience improvement, Service Improvement, Customer Service, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Capability, Product Improvement, Technical Standard, Customer Insights, Pareto Chart
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
What brings you to Coursera today?
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: PreviewStarweaver
Skills you'll gain: Lean Methodologies, Process Analysis, Process Improvement, Operational Excellence, Process Optimization, Kaizen Methodology, Kanban Principles, Quality Management, Process Mapping, Continuous Improvement Process, Cross-Functional Collaboration, Performance Measurement, Waste Minimization, Employee Engagement, Change Management, Leadership, Initiative and Leadership
Status: Free TrialMacquarie University
Skills you'll gain: Risk Management Framework, Influencing, Persuasive Communication, Storytelling, Conflict Management, Risk Management, Overcoming Objections, Governance Risk Management and Compliance, Rapport Building, Operational Risk, Negotiation, Change Management, Leadership, Governance, Organizational Change, Communication, Business Transformation, Interpersonal Communications, Mediation, Innovation
Status: PreviewStarweaver
Skills you'll gain: Performance Management, Delegation Skills, Management Training And Development, Motivational Skills, Employee Performance Management, Cultural Responsiveness, Emotional Intelligence, People Management, Team Building, Collaboration, Leadership, Communication Strategies, Cross-Functional Collaboration
Status: PreviewUniversità Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
Searches related to service management
In summary, here are 10 of our most popular service management courses
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Operations and Process Management: Illinois Tech
- Google Project Management:: Google
- Quality Improvement and Management: Board Infinity
- Business Analysis & Process Management: Coursera Project Network
- Google IT Support: Google
- Introduction to Operations Management: University of Pennsylvania
- Customer Service Fundamentals: Knowledge Accelerators
- Lean Management Fundamentals: Starweaver
- Influencing: Storytelling, Change Management and Governance: Macquarie University
