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Results for "service improvement"
Status: Free TrialIllinois Tech
Skills you'll gain: Process Management, Business Process, Process Analysis, Performance Improvement, Process Improvement, Operational Analysis, Business Process Improvement, Business Process Modeling, Operational Excellence, Process Mapping, Quality Improvement, Quality Management, Continuous Improvement Process, Operational Efficiency, Performance Measurement, Return On Investment, Risk Management, Change Management, Project Management, Pareto Chart
Status: NewStatus: Free TrialGoogle
Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Workforce Development, Applied Machine Learning, Business Solutions, Organizational Strategy, Business Process Automation, Social Studies, Innovation, Data Collection, Automation, Data Security, Human Machine Interfaces, Forecasting, Emerging Technologies, Analysis, Critical Thinking
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
Status: PreviewBoard Infinity
Skills you'll gain: Statistical Process Controls, Quality Management, Quality Management Systems, Product Quality (QA/QC), ISO 9000 Series, User Feedback, Quality Improvement, Customer experience improvement, Service Improvement, Customer Service, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Capability, Product Improvement, Technical Standard, Customer Insights, Pareto Chart
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
Status: Free TrialMultiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Encryption, Data Security, Authorization (Computing), Data Storage, Application Security, Cybersecurity, Information Technology, Cryptography
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Routing, Network Monitoring, Routing Protocols, Network Switches, TCP/IP, Virtual Local Area Network (VLAN), Wide Area Networks, Network Troubleshooting, Interoperability, Network Administration, Network Protocols, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, Network Analysis, IT Infrastructure, Configuration Management
Status: Free TrialStatus: AI skillsSkills you'll gain: Endpoint Detection and Response, Incident Response, Identity and Access Management, Networking Hardware, Computer Security Incident Management, Cybersecurity, Cyber Threat Intelligence, Endpoint Security, Penetration Testing, Linux, IT Security Architecture, IT Service Management, Cyber Threat Hunting, Governance Risk Management and Compliance, Network Security, Data Security, Encryption, Professional Networking, Generative AI, Cyber Security Assessment
In summary, here are 10 of our most popular service improvement courses
- Operations and Process Management: Illinois Tech
- Google AI Essentials: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Quality Improvement and Management: Board Infinity
- Microsoft Power BI Data Analyst: Microsoft
- Business Foundations: University of Pennsylvania
- System Administration and IT Infrastructure Services: Google
- IBM and ISC2 Cybersecurity Specialist: IBM
- Digital Transformation in Hospitality: Starweaver
- Introduction to Customer Service: CVS Health
