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Results for "customer engagement"
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
Status: Free TrialSkills you'll gain: Customer Insights, Customer Engagement, Stakeholder Communications, Technical Consulting, Solution Design, Stakeholder Management, Consultative Approaches, Agile Methodology, Process Analysis, Technology Solutions, Project Design, SAP Applications, Business Analysis, Business Requirements
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI
Status: PreviewUniversity of Michigan
Skills you'll gain: Employee Engagement, Drive Engagement, Professional Development, Personal Development, Self-Awareness, Empathy, Leadership, Organizational Change, Overcoming Obstacles, Business
Coursera Project Network
Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing
Status: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
Status: NewStatus: PreviewSkills you'll gain: Facebook, Live Streaming, Scheduling, Drive Engagement, Social Media, Social Media Management, Communication Planning, Customer Engagement, Social Media Strategy, Social Media Content, Production Schedule, Video Production, Event Planning, Content Strategy, Technical Support
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialSkills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Growth Strategies, Customer Acquisition Management, Entrepreneurial Finance, Sales Presentation, Key Performance Indicators (KPIs), Peer Review, Presentations, Financial Analysis, Entrepreneurship, Financial Statements, Storytelling, Business Valuation, Target Market, Risk Analysis, Market Opportunities, Customer Demand Planning, Proposal Development, Brand Strategy, New Product Development, Finance
Searches related to customer engagement
In summary, here are 10 of our most popular customer engagement courses
- Customer Relationship Management:Â Starweaver
- SAP Customer Engagement and Discovery:Â SAP
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Reigniting Employee Engagement:Â University of Michigan
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Introduction to Customer Service:Â CVS Health
- Facebook Live: Real-Time Engagement:Â Coursera
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Google Digital Marketing & E-commerce:Â Google
