Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Facebook, Content Marketing, Instagram, LinkedIn, Digital Marketing, Marketing, Social Media Content, Target Audience, Content Creation, Marketing Strategies, Advertising Campaigns, Digital Content, Brand Awareness, B2B Sales, Professional Networking, Integrated Marketing Communications

Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Communications Management, Customer Service, Customer Insights, Customer Support, Target Audience, Customer Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Lead Generation, Communication, Customer Engagement, Value Propositions

Skills you'll gain: Overcoming Objections, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Customer Relationship Management, Negotiation, Value Propositions, Setting Appointments

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication

Skills you'll gain: Market Dynamics, Team Oriented, Customer Relationship Building, Product Lifecycle Management, Value Propositions, Product Improvement, Customer Insights, Competitive Analysis, Innovation

Skills you'll gain: Customer Complaint Resolution, Telephone Skills, Customer Service, Customer Inquiries, Product Knowledge, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Language Learning, Interpersonal Communications, Business Correspondence, Communication

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: Customer Relationship Management (CRM) Software, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Email Marketing, Facebook, Social Media Marketing, Gmail, Target Audience, Social Media Strategy, Data Import/Export