Skills you'll gain: Package and Software Management, IT Infrastructure, Network Security, Network Troubleshooting, Systems Administration, OS Process Management, Computer Networking, Desktop Support, Information Systems Security, Computer Security Awareness Training, Application Security, TCP/IP, Cybersecurity, Remote Access Systems, Network Administration, Technical Support, Active Directory, Server Administration, Computer Hardware, Information Technology

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Business Planning, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware

Skills you'll gain: Computer Networking, IT Infrastructure, Network Troubleshooting, OSI Models, Systems Administration, Network Security, Routing Protocols, Cybersecurity, Microsoft Windows, Cyber Attacks, Security Strategy, File Systems, Disaster Recovery, Lightweight Directory Access Protocols, Remote Access Systems, Linux, Technical Support, Help Desk Support, Information Technology, Software Installation

Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Data Security, Linux Commands, Data Migration, Database Design, Data Governance, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Cloud Storage

Skills you'll gain: Software Development Life Cycle, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Development Environment, Information Technology, Software Engineering, Computer Hardware, Agile Project Management, Software Architecture, Software Design, Sprint Planning, Cloud Computing, Backlogs, Cloud-Native Computing, Programming Principles, Scrum (Software Development)

Skills you'll gain: IT Security Architecture, IT Infrastructure, Network Security, OSI Models, Systems Administration, Microsoft Windows, Information Systems Security, Package and Software Management, Technical Support, Network Troubleshooting, Computer Networking, Cloud Infrastructure, Operating Systems, TCP/IP, Disaster Recovery, Lightweight Directory Access Protocols, Cybersecurity, Desktop Support, Software Installation, Help Desk Support

Skills you'll gain: Site Reliability Engineering, Cloud Infrastructure, Kubernetes, Application Performance Management, Google Cloud Platform, System Monitoring, Infrastructure As A Service (IaaS), Application Deployment, Identity and Access Management, Cloud Applications, CI/CD, Containerization, Cloud Computing, Cloud Security, Cloud Management, Service Level Agreement, Continuous Delivery, Safety Culture, Network Monitoring, Continuous Integration

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Browser Compatibility, User Centered Design, Cloud-Native Computing, React Redux, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, React.js, Agile Methodology, HTML and CSS, Front-End Web Development, JavaScript Frameworks, Development Environment, Version Control, Interviewing Skills

Skills you'll gain: Root Cause Analysis, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Amazon Web Services, Communication, Cloud Solutions, Customer Service, Technical Support, Cloud Computing, Automation, Generative AI, Innovation

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication