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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Value Creation and Building Enduring Relationships

      Skills you'll gain: Technical Management, Strategic Leadership, Stakeholder Management, Organizational Leadership, Leadership and Management, Stakeholder Engagement, Professional Networking, Leadership, Business Strategy, Business Leadership, Organizational Strategy, Relationship Building, Business Strategies, Competitive Analysis, Innovation, Mentorship, Value Propositions, Communication

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Force Management

      Skills you'll gain: Sales Management, Training Programs, Job Analysis, Sales Training, Recruitment, Performance Appraisal, Talent Recruitment, Employee Training, Team Motivation, Recruitment Strategies, Employee Performance Management, Performance Measurement, Interviewing Skills, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Ethical Standards And Conduct, Client Services, Diversity and Inclusion, Coaching, Conflict Management, Customer Relationship Management, Relationship Building, Communication, Workforce Development, Industrial and Organizational Psychology, Active Listening, Human Development, Professional Development, Mentorship, Empathy, Goal Setting, Crisis Intervention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      324 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Marketing

      Skills you'll gain: Marketing Analytics, Marketing Strategies, Data Science, Marketing, Strategic Marketing, Customer experience strategy (CX), Analytics, Data Analysis, Digital Transformation, Customer Insights, Data-Driven Decision-Making, Empowerment, Business Development, Business Leadership, Brand Management, Brand Strategy, Corporate Strategy, Advertising, Consumer Behaviour, Organizational Change

      4.6
      Rating, 4.6 out of 5 stars
      ·
      466 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IE Business School

      Marketing Management Essentials: Market Analysis

      Skills you'll gain: Market Analysis, Competitive Analysis, Market Opportunities, Marketing Management, Market Intelligence, Customer Analysis, Customer Insights, Company, Product, and Service Knowledge, Strategic Decision-Making, Marketing, Competitive Intelligence, Business Strategy, Marketing Strategy and Techniques

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Customer Value, Acquisition, and Retention

      Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Engagement, Customer Acquisition Management, Customer Insights, Marketing Strategies, Digital Marketing, Marketing Analytics, Growth Strategies, Return On Investment, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Integration

      Skills you'll gain: Salesforce, User Accounts, Data Quality, Data Integration, Business Process Automation, Data Import/Export, Dashboard, Ad Hoc Reporting, Data Modeling, Data Management, Business Process, Internal Communications, Automation, Report Writing, Data Security, Cloud Computing

      4.1
      Rating, 4.1 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      行銷典範轉移: 變動中的消費世界 (Marketing in a changing world)

      Skills you'll gain: Brand Management, Branding, Marketing, Customer Relationship Management, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Customer Data Management, Market Dynamics, Target Market, Market Analysis, Digital Media Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      126 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Salesforce, Dashboard, User Accounts, Ad Hoc Reporting, Sales Management, Customer Relationship Management, Sales Process, Systems Administration, Business Reporting, Management Reporting, Report Writing, Data Visualization, Database Administration, Data Import/Export, Customer Service, Cloud Security, Data Management, Drive Engagement, Security Controls, Identity and Access Management

      3.8
      Rating, 3.8 out of 5 stars
      ·
      48 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Università Bocconi

      Capital-investissement et capital-risque

      Skills you'll gain: Private Equity, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Due Diligence, Financial Management, Portfolio Management, Asset Management, Tax Laws, Legal Risk

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Administración de las Tecnologías de la Información

      Skills you'll gain: Business Process Management, IT Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Business Technologies, Leadership and Management, Technical Services, Business Intelligence, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      388 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Cross-Cultural Communication and Management

      Skills you'll gain: Intercultural Competence, Conflict Management, Cultural Diversity, Team Management, Virtual Teams, Cultural Responsiveness, Cultural Sensitivity, Culture, Team Building, Cross-Functional Team Leadership, Interpersonal Communications, Communication, Verbal Communication Skills, Non-Verbal Communication, Rapport Building, Constructive Feedback, Active Listening, Leadership Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Value Creation and Building Enduring Relationships: University of Colorado Boulder
    • Sales Force Management: West Virginia University
    • Foundations of Career Navigating and Coaching: Goodwill Industries International
    • Leadership Through Marketing: Northwestern University
    • Marketing Management Essentials: Market Analysis: IE Business School
    • Customer Value, Acquisition, and Retention: University of Maryland, College Park
    • Salesforce Integration: University of California, Irvine
    • 行銷典範轉移: 變動中的消費世界 (Marketing in a changing world): National Taiwan University
    • Salesforce Admin Certification: LearnKartS
    • Capital-investissement et capital-risque: Università Bocconi

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