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    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Data Storytelling, Interactive Data Visualization, Dashboard, ChatGPT, Analytics, Real Time Data, Data Analysis, Data Manipulation, Business Intelligence, Artificial Intelligence, Large Language Modeling, Data Cleansing, SQL, Data Visualization Software, Data Processing, Python Programming, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Business Intelligence (BI) Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Business Intelligence, Data Visualization, Infographics, Dashboard, Data Storytelling, Data Cleansing, ChatGPT, Data Visualization Software, Business Analytics, Statistical Analysis, Data Synthesis, Data Quality, Artificial Intelligence, Large Language Modeling, Query Languages, Anomaly Detection, Technical Writing, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Scientists

      Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, ChatGPT, Predictive Modeling, Large Language Modeling, Artificial Intelligence, Data Science, Data Processing, Deep Learning, Data Analysis, Data Transformation, Technical Writing, Data Cleansing, Machine Learning, Image Analysis, Content Creation, Data Visualization Software, Virtual Environment, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Fundamentals

      Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Large Language Modeling, Deep Learning, Leadership and Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Strategic Leadership, Business Development, Artificial Intelligence, Business Ethics, Innovation, Emerging Technologies, Business Transformation, IBM Cloud, Business Strategies, Digital Transformation, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Relational Database Administrator

      Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Architect

      Skills you'll gain: Prompt Engineering, Process Optimization, Kubernetes, Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Google Cloud Platform, Process Improvement, Virtual Machines, Microservices, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Solutions, Cloud Services, CI/CD, Network Planning And Design, Cloud Computing, Cloud Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Software Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Software Engineering, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, CI/CD, Artificial Intelligence, Software Architecture, Code Review, Technical Writing, Natural Language Processing, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Incident Management, Cybersecurity, Cyber Security Strategy, Network Administration, Network Security, Cyber Attacks, Technical Support and Services, Network Architecture, Cyber Security Policies, Threat Detection, General Networking, Networking Hardware, Cyber Threat Intelligence, Network Monitoring, Computer Networking, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Engineers

      Skills you'll gain: Prompt Engineering, Generative AI, Extract, Transform, Load, Data Pipelines, ChatGPT, Data Ethics, Data Mining, Data Migration, Data Warehousing, Data Infrastructure, Data Architecture, Artificial Intelligence, Database Design, Large Language Modeling, Data Synthesis, Data Analysis, Technical Writing, Data Cleansing, Image Analysis, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Educators

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, ChatGPT, Data Ethics, Education Software and Technology, Learning Management Systems, Artificial Intelligence, Large Language Modeling, Information Privacy, Technical Writing, Data-Driven Decision-Making, Ethical Standards And Conduct, Image Analysis, Content Creation, Virtual Environment, Data Analysis, Mitigation, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine

      Skills you'll gain: Prompt Engineering, Identity and Access Management, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Virtual Machines, Microservices, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Computing Architecture, Cloud Services, CI/CD, Service Level, Data Storage, Cloud Security, Application Deployment, Cloud Computing, Terraform

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58K reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…8910…245

    In summary, here are 10 of our most popular technical support courses

    • Generative AI for Data Analysts: IBM
    • Generative AI for Business Intelligence (BI) Analysts: IBM
    • Generative AI for Data Scientists: IBM
    • Generative AI Fundamentals: IBM
    • IBM Relational Database Administrator: IBM
    • Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
    • Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
    • Generative AI for Software Developers: IBM
    • Dell Technologies Networking & Security Technical Support: Dell
    • Generative AI for Data Engineers: IBM

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