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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Opportunity Management in Salesforce

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Salesforce, Sales Enablement, Sales Support, Order Management, Product Knowledge, Contract Management, Collaborative Software, Request For Quotation (RFQ)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Prospecting, Sales Development, Cold Calling, HubSpot CRM, Sales Process, Prospecting and Qualification, Selling Techniques, Phone Sales, Sales, Sales Presentation, Inside Sales, Consultative Selling, Sales Strategy, Outbound Calls, Negotiation, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      522 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Enterprise Product Management Fundamentals

      Skills you'll gain: Product Management, Product Roadmaps, Product Lifecycle Management, Product Development, New Product Development, Product Planning, Value Propositions, Market Research, Microsoft Project, Product Strategy, Product Requirements, Enterprise Security, Market Analysis, Competitive Analysis, Technology Roadmaps, Agile Methodology, Market Data, Stakeholder Management, Cross-Functional Collaboration, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos de IA Aplicados ao CRM

      Skills you'll gain: Predictive Analytics, Customer Relationship Management, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      NIST DoD RMF

      Skills you'll gain: Risk Management Framework, NIST 800-53, Cyber Risk, Systems Development Life Cycle, Security Management, Continuous Monitoring, Authorization (Computing), Cyber Security Policies, Vulnerability Assessments, Security Controls, Information Privacy, Information Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      47 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management I

      Skills you'll gain: Product Management, Competitive Analysis, Product Strategy, Product Roadmaps, Market Analysis, Product Requirements, Customer Insights, Strategic Leadership, Go To Market Strategy, Innovation, Persona Development, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      796 reviews

      Beginner · Course · 1 - 4 Weeks

    • I

      IE Business School

      Critical Perspectives on Management

      Skills you'll gain: Innovation, Corporate Strategy, Performance Management, Business Strategy, Business Management, Leadership and Management, Business, Organizational Strategy, Governance, Decision Making, Storytelling, Entrepreneurship, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      312 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Foundations & Stakeholder Collaboration

      Skills you'll gain: Product Management, Innovation, Stakeholder Management, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Communication Strategies, Business Strategy, Communication, Market Analysis, Leadership, Business Development, Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      278 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Digital Marketing

      Skills you'll gain: Search Engine Marketing, Online Advertising, Keyword Research, Digital Marketing, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Pay Per Click Advertising, Web Analytics and SEO, Storytelling, Brand Management, Customer Relationship Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Creative Design, Prototyping, and Testing

      Skills you'll gain: Wireframing, Prototyping, Product Design, Product Development, Design Thinking, User Experience Design, User Experience, Project Management, Test Engineering, Product Management

      4.2
      Rating, 4.2 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Project Management: Beyond planning and control

      Skills you'll gain: Team Management, Organizational Structure, Project Management, Business Management, Organizational Effectiveness, People Management, Cross-Functional Collaboration, Change Management, Conflict Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      186 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Opportunity Management in Salesforce: Salesforce
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Enterprise Product Management Fundamentals: Microsoft
    • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
    • NIST DoD RMF: Infosec
    • The Business of Product Management I: Advancing Women in Tech
    • Critical Perspectives on Management: IE Business School
    • Product Management: Foundations & Stakeholder Collaboration: SkillUp EdTech
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • Introduction to Digital Marketing: University of California, Irvine

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