Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Communications, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, User Experience, Digital Transformation, Data Analysis, Marketing Strategies, Data Visualization

Skills you'll gain: Project Closure, Project Management Life Cycle, Project Controls, Project Management, Project Performance, Quality Management, Team Leadership, Project Documentation, Sprint Retrospectives, Continuous Improvement Process, Risk Management, Quality Assurance and Control, Stakeholder Communications, Data-Driven Decision-Making, Strategic Thinking

Skills you'll gain: Revenue Management, Hotel Operations, Budgeting, Forecasting, Target Market, Market Share, Market Dynamics, Data-Driven Decision-Making, Consumer Behaviour, Competitive Analysis, Automation

Skills you'll gain: Income Statement, Financial Accounting, Design Thinking, Financial Analysis, Annual Reports, Balance Sheet, Customer experience strategy (CX), Business Modeling, Corporate Sustainability, Business Planning, Environmental Issue, Business Ethics, Environmental Social And Corporate Governance (ESG), Professional Development, Leadership Development, Employee Coaching, Innovation, Entrepreneurship, Finance, HR Tech

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing

Skills you'll gain: Marketing, Strategic Marketing, Marketing Planning, Branding, Consumer Behaviour, Brand Management, Marketing Strategy and Techniques, Target Market, Product Marketing, Value Propositions, Market Opportunities, Customer Insights, Go To Market Strategy, Market Research, Market Analysis, Competitive Analysis

Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing

Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

Skills you'll gain: Big Data, Data Collection, Real Time Data, Marketing Analytics, Social Media Marketing, Social Media, Data Cleansing, Analytics, Data Transformation, Content Performance Analysis, Social Media Strategy, Data-Driven Decision-Making, Crisis Management

Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing

Skills you'll gain: Behavioral Economics, Decision Making, Consumer Behaviour, Strategic Decision-Making, Finance, Economics, Financial Analysis, Risk Analysis, Psychology