What is hospitality management?

Hospitality management is the job industry of overseeing hotels, resorts, restaurants, casinos, and other similar places that are a part of the tourism industry. Those who work in this industry make sure these places are running smoothly and appear welcoming to guests at all times, all while making a profit. For example, if you're the hospitality manager at a hotel, you may be in charge of all of the other departments—like the front desk, housekeeping, the spa, bars or restaurants, maintenance, and the concierge—and making sure they all work efficiently and seamlessly to make a guest's stay as pleasant as possible.

How can online courses help me learn hospitality management?

Taking courses online can help you find a career in the hospitality management industry by exposing you to the business skills you need to work in hotel management, for instance. A food and beverage management course is ideal for anyone who wants to get into restaurant management or open their own eatery. Ultimately, most hospitality management courses and degrees can provide you with an education in business with a concentration in hospitality.

What kind of people are best suited for roles in hospitality management?

Anyone who wants to work in hospitality management should be a people person. You'll spend your days overseeing employees, greeting guests, and answering questions and complaints—and you'll need to do it all with a smile. You must work well under pressure and be willing to work hard and put in extra hours since hotels and resorts are open 24/7, and you must be a good decision-maker. When a guest or staff member comes to you with an urgent problem, there is little time to think over your answer. You'll also need to be a good communicator so you can delegate tasks to staff members and greet guests from all over the world. However, you'll need to have a mind for business, sales, and marketing at the same time, so you can keep the hotel or resort thriving.

What jobs can I get in hospitality management?

Hotel and resort managers—also called lodging managers—are probably the first careers that come to mind when you think of hospitality management, but there are several other options in the tourism and hospitality industry. You might become an event organizer for private companies, public agencies, and nonprofit organizations. You can work as a travel agent, either for a company or by starting your own agency. You can also work as a travel attendant on cruise ships or for airlines. If you like to travel yourself, you may want to become an entertainment manager for a band or artist. You may prefer the food industry—studying hospitality management can help you manage a restaurant. Many people who study hospitality management go on to become entrepreneurs themselves, opening their own hotels, resorts, and restaurants.

What are the benefits of taking an online Hospitality Management course?

Online Hospitality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Hospitality Management skills. Choose from a wide range of Hospitality Management courses offered by top universities and industry leaders tailored to various skill levels.

What Hospitality Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Hospitality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Hospitality Management Courses - Learn Hospitality Management Online

Explore the Hospitality Management Course Catalog

University of London
Graduate Certificate in Computer Science
Skills you'll gain: Virtual Reality, Human Computer Interaction, Full-Stack Web Development, React Native, Agile Software Development, Data Ethics, Git (Version Control System), Event-Driven Programming, Version Control, Network Security, Web Applications, Computer Graphics, Relational Databases, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Web Development, Generative AI, Development Environment
Credit offered
Graduate Certificate · 6 - 12 Months
Pontificia Universidad Católica de Chile
Certificado en Gestión de Inversiones
Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Markets, Portfolio Management, Accrual Accounting, Financial Analysis, Investments, Income Statement, Risk Management, Balance Sheet, Financial Data, Financial Reporting, Financial Market, Accounting, Business Ethics, Finance, Financial Modeling, Financial Trading, Behavioral Economics, Asset Management
Credit offered
Mastertrack · 6 - 12 Months
University of Illinois at Urbana-Champaign
Global Challenges in Business Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Graduate Certificate in Accounting Data Analytics
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Master of Science in Accounting
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Managerial Economics & Business Analysis Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Accounting Foundations Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Entrepreneurship and Strategic Innovation Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
CPA Pathways Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Business Analytics Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Graduate Certificate in Digital Marketing
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Mergers & Acquisitions Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months