Skills you'll gain: Management Consulting, Consulting, Business Consulting, Estimation, Operational Analysis, Performance Analysis, Analysis, Competitive Analysis, Business Analysis, Interviewing Skills, Consultative Approaches, Business Strategy, Business Planning, Management Accounting, Key Performance Indicators (KPIs), Benchmarking, Business Management, Complex Problem Solving, Prioritization

Skills you'll gain: Customer Analysis, Predictive Analytics, E-Commerce, Big Data, Google Cloud Platform, Applied Machine Learning, Machine Learning Methods, Data Analysis, Statistical Modeling

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer Service, Greeting Customers, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Customer Relationship Building, Consumer Behaviour, Communication, Active Listening

Skills you'll gain: Target Market, Marketing Planning, Marketing, Sales Process, Marketing Effectiveness, Marketing Strategy and Techniques, Marketing Analytics, Sales Strategy, Brand Management, Digital Marketing, Sales, Revenue Management, Business Metrics

Skills you'll gain: Microsoft PowerPoint, Presentations, Multimedia, Verbal Communication Skills, Productivity Software, Sales Presentations, Technical Communication, Editing

Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data

Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Improvement, Product Design, Process Mapping, Product Planning, Customer Analysis, User Research, User Feedback, Continuous Improvement Process

Skills you'll gain: Digital Marketing, Marketing, Marketing Strategy and Techniques, Marketing Analytics, Sales Strategy, Consumer Behaviour, Brand Strategy, Growth Strategies, Performance Measurement, A/B Testing, Community Development

Skills you'll gain: Feasibility Studies, Market Opportunities, Growth Strategies, Business Development, Business Planning, Sales Presentations, Entrepreneurship, Business Strategies, Strategic Thinking, Proposal Development, Business Analysis, Goal Setting, Decision Making

Skills you'll gain: Disabilities, Customer Service, Caregiving, Diversity and Inclusion, Diversity Awareness, Health Care Procedure and Regulation

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation