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Explore the Customer Success Course Catalog
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Communications, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, User Experience, Digital Transformation, Data Analysis, Marketing Strategies, Data Visualization
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Compliance Training, Regulatory Compliance, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Strategic Decision-Making, Risk Mitigation, Team Leadership, Stakeholder Management
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI Agents, ChatGPT, Generative AI, Agentic systems, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Business Process Automation, Automation, Application Programming Interface (API), Natural Language Processing, Application Development, Scenario Testing, Performance Testing
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Negotiation, Persuasive Communication, Influencing, Active Listening, Communication, Communication Strategies, Productivity, Business Communication, Interpersonal Communications, Trustworthiness, Strategic Communication, Verbal Communication Skills, Rapport Building, Personal Development, Conflict Management, Emotional Intelligence, Personal Attributes, Leadership, Peer Review, Goal Setting
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking
- Status: Free Trial
Skills you'll gain: Technical Support, Desktop Support, Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Encryption, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Operating Systems, Help Desk Support, Hardware Troubleshooting, Data Storage, Interviewing Skills, Information Technology, Customer Service
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Tensorflow, Keras (Neural Network Library), Computer Vision, Image Analysis, Time Series Analysis and Forecasting, Forecasting, Artificial Neural Networks, Natural Language Processing, Deep Learning, Applied Machine Learning, Predictive Analytics, Predictive Modeling, Text Mining, Supervised Learning, Artificial Intelligence, Data Processing, Machine Learning
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Project Management Life Cycle, ChatGPT, Project Management, Workflow Management, Project Documentation, Artificial Intelligence, Large Language Modeling, Project Planning, Ethical Standards And Conduct, Ideation, Technical Writing, Machine Learning, Image Analysis, Content Creation, Virtual Environment
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Business Analytics:Â University of Pennsylvania
- Generative AI for Product Managers:Â IBM
- Digital Marketing:Â University of Illinois Urbana-Champaign
- Success with Integrity: Business Ethics Foundation:Â Coursera Instructor Network
- CVS Health Retail Customer Service:Â CVS Health
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- GenAI for Customer Journey Mapping:Â Coursera Instructor Network
- Achieving Personal and Professional Success:Â University of Pennsylvania
- Digital Product Management:Â University of Virginia
- IBM IT Support:Â IBM