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Results for "inbound calls"
- Status: Free
University of Washington
Skills you'll gain: Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Communication, Language Competency
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Business Process Automation, Workflow Management, Spreadsheet Software, Productivity Software, Microsoft Excel, Automation, ChatGPT, Operational Efficiency, Process Optimization, Data Mapping, Data Entry, Generative AI
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Preview
Johns Hopkins University
Skills you'll gain: Health Care, Patient Evaluation, Clinical Research, Public Health and Disease Prevention, Healthcare Ethics, Mental and Behavioral Health, Health Policy, Health Assessment, Crisis Intervention, Community Health, Research, Cultural Diversity
Google Cloud
Skills you'll gain: Virtual Environment, Wireframing, Google Cloud Platform, Conceptual Design, Cloud API
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Oral Comprehension, English Language, Active Listening, Verbal Communication Skills, Communication Strategies
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, Customer Service, Recruitment, Verbal Communication Skills, Applicant Tracking Systems, Communication, LinkedIn, Professional Networking
- Status: Free
Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Software Development
- Status: NewStatus: Free Trial
Skills you'll gain: Information Technology Infrastructure Library, Cloud Computing, Cloud Services, Service Management, IT Service Management, Strategic Partnership, Process Analysis, Process Improvement, Organizational Structure, Supplier Management, Information Management, Organizational Strategy, Continuous Improvement Process
Coursera Project Network
Skills you'll gain: HubSpot CRM, Team Building, Marketing Automation, Email Marketing, Sales Enablement, Management Reporting, Customer Relationship Management, User Accounts, Customer Data Management, Customer Service
Coursera Project Network
Skills you'll gain: Google Sheets, Google Workspace, Project Management Software, Spreadsheet Software, Gmail, Project Management, Scripting, Stakeholder Communications, Communication Strategies, Data Visualization, Javascript
Skills you'll gain: Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Force.com, Application Programming Interface (API), Salesforce, Cloud API, Restful API, Data Integration, Real Time Data, Development Environment, JSON, Authentications, Extensible Markup Language (XML), UI Components
In summary, here are 10 of our most popular inbound calls courses
- Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails:Â University of Washington
- ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet:Â Vanderbilt University
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Confronting Gender Based Violence: Global Lessons for Healthcare Workers:Â Johns Hopkins University
- Dialogflow CX: Bot Building Basics:Â Google Cloud
- Lesson | Understand and Be Understood on the Phone:Â Georgia Institute of Technology
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Build a computer vision app with Azure Cognitive Services:Â Microsoft
- ITIL V4 Details of Four Dimensions of Service Management:Â EDUCBA
- Get Started with HubSpot:Â Coursera Project Network