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    Results for "inbound calls"

    • Status: Free
      Free
      U

      University of Washington

      Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

      Skills you'll gain: Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Communication, Language Competency

      4.5
      Rating, 4.5 out of 5 stars
      ·
      226 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Business Process Automation, Workflow Management, Spreadsheet Software, Productivity Software, Microsoft Excel, Automation, ChatGPT, Operational Efficiency, Process Optimization, Data Mapping, Data Entry, Generative AI

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Patient Evaluation, Clinical Research, Public Health and Disease Prevention, Healthcare Ethics, Mental and Behavioral Health, Health Policy, Health Assessment, Crisis Intervention, Community Health, Research, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Dialogflow CX: Bot Building Basics

      Skills you'll gain: Virtual Environment, Wireframing, Google Cloud Platform, Conceptual Design, Cloud API

      4.8
      Rating, 4.8 out of 5 stars
      ·
      28 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Understand and Be Understood on the Phone

      Skills you'll gain: Oral Comprehension, English Language, Active Listening, Verbal Communication Skills, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, Customer Service, Recruitment, Verbal Communication Skills, Applicant Tracking Systems, Communication, LinkedIn, Professional Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      M

      Microsoft

      Build a computer vision app with Azure Cognitive Services

      Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Cloud API, Computer Vision, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Software Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      324 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Details of Four Dimensions of Service Management

      Skills you'll gain: Information Technology Infrastructure Library, Cloud Computing, Cloud Services, Service Management, IT Service Management, Strategic Partnership, Process Analysis, Process Improvement, Organizational Structure, Supplier Management, Information Management, Organizational Strategy, Continuous Improvement Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Get Started with HubSpot

      Skills you'll gain: HubSpot CRM, Team Building, Marketing Automation, Email Marketing, Sales Enablement, Management Reporting, Customer Relationship Management, User Accounts, Customer Data Management, Customer Service

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Automating Team Communication with Google Sheets and Apps Script

      Skills you'll gain: Google Sheets, Google Workspace, Project Management Software, Spreadsheet Software, Gmail, Project Management, Scripting, Stakeholder Communications, Communication Strategies, Data Visualization, Javascript

      4.5
      Rating, 4.5 out of 5 stars
      ·
      127 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Salesforce Integration With External Systems Part 1

      Skills you'll gain: Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Force.com, Application Programming Interface (API), Salesforce, Cloud API, Restful API, Data Integration, Real Time Data, Development Environment, JSON, Authentications, Extensible Markup Language (XML), UI Components

      Beginner · Course · 1 - 3 Months

    1…567…16

    In summary, here are 10 of our most popular inbound calls courses

    • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails: University of Washington
    • ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet: Vanderbilt University
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University
    • Dialogflow CX: Bot Building Basics: Google Cloud
    • Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Build a computer vision app with Azure Cognitive Services: Microsoft
    • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
    • Get Started with HubSpot: Coursera Project Network

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