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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Master Microsoft Office 365 and Power Platform

      Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      AWS Cloud Technology Consultant

      Skills you'll gain: Amazon CloudWatch, Software Development Life Cycle, Infrastructure as Code (IaC), Operational Excellence, CI/CD, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Amazon DynamoDB, Professional Networking, Amazon Web Services, Amazon S3, Extract, Transform, Load, Amazon Elastic Compute Cloud, Network Troubleshooting, Cloud Management, Data Management, Problem Solving, Teamwork

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S
      I

      Multiple educators

      Generative AI for Growth Marketing

      Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      DeepLearning.AI

      AI For Everyone

      Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      The Bits and Bytes of Computer Networking

      Skills you'll gain: Computer Networking, OSI Models, Network Troubleshooting, Routing Protocols, Network Administration, General Networking, TCP/IP, Network Architecture, Network Routing, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Network Infrastructure, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Wireless Networks, Network Security, Network Model, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta React Native

      Skills you'll gain: React Native, Version Control, Restful API, Unix Commands, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Mobile Development, GitHub, Interaction Design, Usability, Database Management, Wireframing, Javascript, JavaScript Frameworks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Java and Spring Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Application Deployment, Software Engineering, AI Personalization, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, Application Frameworks, CI/CD, Java, Artificial Intelligence, Java Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine

      Skills you'll gain: Prompt Engineering, Identity and Access Management, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Virtual Machines, Microservices, Generative AI, Cloud Management, Cloud Applications, Containerization, Cloud Computing Architecture, Cloud Services, CI/CD, Service Level, Data Storage, Cloud Security, Application Deployment, Cloud Computing, Terraform

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Developer

      Skills you'll gain: Cloud Applications, Prompt Engineering, Kubernetes, Cloud Infrastructure, Google Cloud Platform, Containerization, CI/CD, Application Deployment, Docker (Software), Microservices, Serverless Computing, Cloud Development, Generative AI, Cloud API, Identity and Access Management, Cloud Services, Application Development, Cloud Computing, Cloud Storage, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Master Microsoft Office 365 and Power Platform: Microsoft
    • AWS Cloud Technology Consultant: Amazon Web Services
    • Meta Social Media Marketing: Meta
    • Generative AI for Growth Marketing: Starweaver
    • Google Business Intelligence: Google
    • Generative AI in Customer Service Operations Training: Simplilearn
    • AI For Everyone: DeepLearning.AI
    • The Bits and Bytes of Computer Networking: Google
    • Meta React Native: Meta
    • Generative AI for Java and Spring Developers: IBM

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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