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Results for "customer communications management"
- Status: Preview
Skills you'll gain: Stakeholder Engagement, Professional Networking, Business Development, Relationship Management, Rapport Building, Communication, Upselling, Business Communication, Customer Retention, Organizational Development, Active Listening
- Status: Free Trial
Macquarie University
Skills you'll gain: Risk Management Framework, Influencing, Persuasive Communication, Storytelling, Conflict Management, Risk Management, Overcoming Objections, Governance Risk Management and Compliance, Rapport Building, Operational Risk, Negotiation, Change Management, Leadership, Governance, Organizational Change, Communication, Business Transformation, Interpersonal Communications, Mediation, Innovation
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Business Analytics, Data Visualization Software, Analytics, Financial Statement Analysis, Financial Statements, Financial Accounting, Cash Flows, Accounting, Information Management, Accrual Accounting, Data Access, Revenue Recognition, Fixed Asset, Data Analysis, Digital Assets, Data Quality, Asset Management
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Compensation Strategy, Compensation Management, Employee Performance Management, Compensation and Benefits, Performance Appraisal, Talent Acquisition, Performance Review, Compensation Analysis, Workforce Planning, Employee Onboarding, Recruitment, Talent Recruitment, Management Training And Development, Recruitment Strategies, Performance Measurement, Human Resource Strategy, Payroll, Human Resources Management and Planning, Human Resource Policies
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
- Status: Free Trial
Skills you'll gain: GitHub, Version Control, Git (Version Control System), Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Cloud Management, Bash (Scripting Language), Restful API, Incident Management, Code Review, Debugging, Unix Shell, Interviewing Skills, Web Services, Automation, Configuration Management, Python Programming, Programming Principles, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Project Schedules, Project Closure, Agile Project Management, Agile Software Development, Scheduling, Agile Methodology, Resource Management, Milestones (Project Management), Stakeholder Management, Project Planning, Team Management, Engineering Management, Team Leadership, Sprint Planning, Quality Management, Project Scoping, Project Management, Risk Analysis, Stakeholder Communications, Risk Management
In summary, here are 10 of our most popular customer communications management courses
- Relationship Management and Business Development : Starweaver
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- Business Data Management and Communication: University of Illinois Urbana-Champaign
- Agile Project Management: Google
- Human Resource Management: HR for People Managers: University of Minnesota
- Generative AI for Product Managers: IBM
- Foundations of Management: IESE Business School
- Call Center Customer Service: CVS Health
- GenerativeAI for Customer Success: Coursera Instructor Network
- Google IT Automation with Python: Google