Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Benchmarking, Business Valuation, Financial Statement Analysis, Financial Analysis, Business Metrics, Financial Modeling, Balance Sheet, Equities, Financial Data, Income Statement, Sales Presentation, Cash Flows

Skills you'll gain: Microsoft SQL Servers, Relational Databases, Data Analysis, Data Management

Skills you'll gain: Timelines, Workflow Management, Project Management Software, Client Services, Database Management, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Project Documentation, Process Improvement and Optimization

Skills you'll gain: Prompt Engineering, Generative AI, Email Marketing, Artificial Intelligence, Ideation, Presentations, Business Analysis, Innovation, Automation, Digital Transformation

Skills you'll gain: Data Storytelling, Market Research, Qualitative Research, Competitive Analysis, Data Presentation, Descriptive Statistics, Quantitative Research, Customer Insights, Data Literacy, Market Dynamics, Benchmarking, Storytelling, Data Visualization Software, Correlation Analysis, Data Analysis, Data Collection, Research Design, Data Analysis Software, Microsoft Excel, R Programming

Skills you'll gain: Advertising Campaigns, Facebook, Campaign Management, Social Media Campaigns, Google Ads, Sales Process, Instagram, Paid media, Advertising, Digital Advertising, Social Media, Budget Management, Account Management, Apple iOS, E-Commerce, Target Audience

Skills you'll gain: Tidyverse (R Package), Data Manipulation, Data Wrangling, Data Transformation, R Programming, Data Cleansing, Data Pipelines

Skills you'll gain: Lead Generation, Content Creation, Social Media Content, Email Marketing, Generative AI, Marketing Strategies, ChatGPT, Social Media, Digital Marketing, Product Design, Artificial Intelligence, Social Media Strategy, Web Design and Development, Mobile Development Tools, Web Applications, Video Production

Skills you'll gain: TikTok, Content Performance Analysis, Content Creation, Content Strategy, Social Media, Marketing Analytics, Product Promotion, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Live Streaming, Revenue Management, Brand Marketing, E-Commerce

Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Sales Presentation, Communication, Business Communication, Persuasive Communication, Sales, Data Visualization Software, Technical Communication, Communication Strategies, Marketing Communications, Active Listening

Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Sales Presentation, Communication, Business Communication, Persuasive Communication, Sales, Data Visualization Software, Verbal Communication Skills, Communication Strategies, Marketing Communications, Active Listening