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    Retail Courses Online

    Study retail management for efficient store operations. Learn about merchandising, inventory management, and customer service.

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    Explore the Retail Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

      Skills you'll gain: Mockups, Prototyping, Wireframing, User Interface (UI) Design, Design, Usability, UI Components, User Experience Design, Design Elements And Principles, Style Guides

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Sustainable Cities

      Skills you'll gain: Landscape Architecture, Architecture and Construction, Building Design, Civil and Architectural Engineering, Building Codes, Community Development, Public Works, Civil Engineering, Construction, Health Equity, Land Management, Land Development, Architectural Design, Environmental Engineering, Environment, Geographic Information Systems, Environmental Science, Spatial Analysis, Policy Analysis, Water Resources

      4.6
      Rating, 4.6 out of 5 stars
      ·
      439 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Make the Sale: Build, Launch, and Manage E-commerce Stores

      Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      910 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Maneja objeciones y clientes difíciles en retail

      Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      385 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      T

      Tally Education and Distribution Services Private Limited

      Inventory Management

      Skills you'll gain: Order Management, Inventory Management, Inventory Management System, Inventory Control, Inventory Accounting, Warehouse Management, Materials Management, Cost Accounting, Performance Reporting, Accounting Software, Job Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Proceso de gestión de marca estratégico

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Customer experience strategy (CX), Strategic Marketing, Marketing Management, Marketing, Performance Measurement, Consumer Behaviour, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      Designing the Future of Finance

      Skills you'll gain: FinTech, Financial Regulation, Financial Services, Mobile Banking, Application Programming Interface (API), Banking Services, Interoperability, Banking, Payment Systems, Regulatory Compliance, Finance, Business Strategies, Retail Banking, Data Access, Innovation, Data Governance, Customer experience improvement, Data Sharing, General Data Protection Regulation (GDPR), Data Security

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Introduction to Restaurant Revenue Management

      Skills you'll gain: Revenue Management, Restaurant Management, Hospitality Management, Forecasting, Key Performance Indicators (KPIs), Revenue Forecasting, Team Management, Performance Analysis, Performance Measurement, Data Quality, Customer Demand Planning, Data Analysis, Business Strategies, Data-Driven Decision-Making, Business Reporting

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      ¿Cómo funcionan las marcas?

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Management, Consumer Behaviour, Internal Communications, Marketing and Public Relations, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Gestión de Marca

      Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Customer experience strategy (CX), Organizational Strategy, Internal Communications, Instagram, Business Strategy, Customer experience improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      249 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…456…14

    In summary, here are 10 of our most popular retail courses

    • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
    • Sustainable Cities: Johns Hopkins University
    • Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
    • Pricing Strategy Optimization: University of Virginia
    • Maneja objeciones y clientes difíciles en retail: UBITS
    • CVS Health Call Center Customer Service: CVS Health
    • Inventory Management: Tally Education and Distribution Services Private Limited
    • Proceso de gestión de marca estratégico: Tecnológico de Monterrey
    • Designing the Future of Finance: Saïd Business School, University of Oxford
    • Introduction to Restaurant Revenue Management : Dubai College of Tourism

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