Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis

Skills you'll gain: Open Web Application Security Project (OWASP), Security Management, Threat Management, Risk Management, Security Controls, Incident Response, Cybersecurity, Application Security, Security Information and Event Management (SIEM), Vulnerability Management, Infrastructure Security, Information Assurance, System Monitoring, Compliance Auditing

Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

Skills you'll gain: Lesson Planning, Pedagogy, Teaching, Learning Strategies, Instructional Strategies, Curriculum Planning, Learning Styles, Motivational Skills, Classroom Management, Presentations, Language Competency, Language Learning, Drive Engagement, Learning Theory, Collaboration, Train The Trainer, English Language, Design Strategies, Design Elements And Principles, Grammar

Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, OpenAI, ChatGPT, Artificial Intelligence, Data Ethics, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Automation, Feasibility Studies, Supervised Learning, Cost Estimation

Skills you'll gain: Data Ethics, Data Literacy, Data Analysis, Law, Regulation, and Compliance, Data Governance, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Social Sciences, Journalism, Education and Training, Environmental Monitoring, Algorithms

Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Risk Management, Project Scoping, Project Implementation, Project Planning, Project Closure, Process Management, Stakeholder Management

Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Large Language Modeling, Deep Learning, Leadership and Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Strategic Leadership, Business Development, Artificial Intelligence, Business Ethics, Innovation, Emerging Technologies, Business Transformation, IBM Cloud, Business Strategies, Digital Transformation, Content Creation

Skills you'll gain: Technical Support, Desktop Support, Cloud Computing, Customer Service, Cybersecurity, Help Desk Support, Hardware Troubleshooting, System Support, Technical Services, Computer Hardware, Network Troubleshooting, Network Administration, Data Storage, Remote Access Systems, Operating Systems, Database Management

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Peripheral Devices, Data Storage Technologies, Computer Displays, System Configuration, Desktop Support, Computer Architecture, Information Technology

Skills you'll gain: IT Management, Technology Strategies, Risk Management, Information Technology, Project Risk Management, Business Risk Management, Portfolio Management, Change Management, Enterprise Architecture, Investment Management, Governance, Return On Investment, Organizational Change, Financial Analysis, Cost Benefit Analysis, Decision Making