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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      U

      University of Virginia

      Artificial Intelligence in Marketing

      Skills you'll gain: Customer Engagement, Personalized Service, Marketing, Data-Driven Decision-Making, Marketing Analytics, Business Intelligence, Digital Transformation, Market Intelligence, Artificial Intelligence, Business Strategy, Digital Marketing, Competitive Analysis, Network Analysis, Digital Media Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      310 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      EDUCBA

      TOGAF 10 Foundation

      Skills you'll gain: Enterprise Architecture, Risk Management, Information Technology Architecture, Data Architecture, Stakeholder Management, Change Management, Governance, Solution Architecture, Data Migration, Information Architecture, Requirements Management, Gap Analysis, Information Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      249 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Introduction

      Skills you'll gain: Salesforce, User Accounts, Sales Management, Customer Relationship Management, Sales Process, Customer Service, Cloud Computing, Lead Generation, Dashboard, Data Management, Automation

      3.7
      Rating, 3.7 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Effective Communication for Today’s Leader

      Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Communication, Team Performance Management, Business Communication, Empathy, Verbal Communication Skills, Performance Management, Leadership, Active Listening, Constructive Feedback, Leadership Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea tu primer embudo de conversión y CRM con HubSpot

      Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Foundations of marketing analytics

      Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, Market Analysis, R Programming, Statistical Analysis, Predictive Modeling, Data Analysis, Customer Relationship Management, Statistical Methods

      4.6
      Rating, 4.6 out of 5 stars
      ·
      761 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Value Stream Mapping

      Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Process Flow Diagrams, Business Workflow Analysis, Lean Methodologies, Business Process Improvement, Operational Efficiency, Waste Minimization, Strategic Thinking

      4.1
      Rating, 4.1 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction au CRM avec HubSpot

      Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Ideation, Design Thinking, New Product Development, Business Strategy, Project Implementation, Strategic Partnership, Organizational Structure, Business Modeling, Lean Methodologies, Decision Making, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Relationship Management

      Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Coaching, Mentorship, Active Listening, Collaboration, Constructive Feedback, Communication, Influencing, Leadership, Leadership Development, Self-Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      395 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Customer Data Analytics for Marketers

      Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Customer Analysis, Data Visualization, Regression Analysis, Descriptive Statistics, Statistical Analysis, Data Analysis, Correlation Analysis, Statistical Hypothesis Testing, Analytics, Customer Insights, Customer Data Management, Data-Driven Decision-Making, Statistical Modeling, Predictive Analytics, Business Ethics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Account Management & Sales Force Design

      Skills you'll gain: Sales Management, Sales Strategy, Sales, Account Management, Sales Process, Sales Training, Inside Sales, Sales Presentation, Selling Techniques, Outside Sales, Business Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      285 reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Artificial Intelligence in Marketing: University of Virginia
    • TOGAF 10 Foundation: EDUCBA
    • Salesforce Introduction: LearnKartS
    • Effective Communication for Today’s Leader: Tecnológico de Monterrey
    • Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
    • Foundations of marketing analytics: ESSEC Business School
    • Value Stream Mapping: Coursera Instructor Network
    • Introduction au CRM avec HubSpot: Coursera Project Network
    • Innovation Management: Erasmus University Rotterdam
    • Relationship Management : Rice University

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