Skills you'll gain: Data Storytelling, Data Presentation, Business Analytics, Analytics, Business Intelligence, Information Management, Data Analysis, Digital Assets, Data-Driven Decision-Making, Data Warehousing, Data Quality, Trend Analysis, Data Strategy, Asset Management, Advanced Analytics, Financial Data, Predictive Analytics, Data Management, Management Information Systems, Intellectual Property

Skills you'll gain: Recruitment, Relationship Building, Professional Networking, Talent Acquisition, Talent Pipelining, Applicant Tracking Systems, Human Resource Strategy, Performance Measurement, Talent Sourcing, HR Tech, LinkedIn, Compliance Management, Value Propositions, Key Performance Indicators (KPIs), Copywriting

Skills you'll gain: Business Communication, Proposal Writing, Business Writing, Communication, Oral Expression, Corporate Communications, Strategic Communication, Verbal Communication Skills, Sales Presentations, Presentations, Persuasive Communication, Public Speaking, Communication Strategies, Crisis Management

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making

Skills you'll gain: Construction, Natural Resource Management, Architectural Engineering, Building Design, Environment and Resource Management, Environmental Engineering, Thermal Management, Building Codes, HVAC, Architectural Design, Energy and Utilities, Human Factors

Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Prompt Engineering, Applicant Tracking Systems, ChatGPT, Talent Acquisition, Microsoft Power Automate/Flow, Generative AI, HR Tech, Recruitment, Data Ethics, Recruitment Strategies, Automation, Business Ethics, Decision Making, Diversity and Inclusion

Skills you'll gain: Cultural Diversity, Social Justice, Anthropology, Research, Ethical Standards And Conduct, Scientific Methods, Sociology, Social Sciences

Skills you'll gain: Sales Strategy, AI Personalization, Sales, Sales Process, Customer Analysis, Customer experience strategy (CX), Data Analysis, Trend Analysis, Data-Driven Decision-Making, Customer Insights, Predictive Analytics, Artificial Intelligence

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving