Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Application Deployment, Software Engineering, AI Personalization, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, Application Frameworks, CI/CD, Java, Artificial Intelligence, Java Programming

Skills you'll gain: Agile Software Development, Sprint Retrospectives, Software Development Life Cycle, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication

Skills you'll gain: ServiceNow, IT Service Management, Business Process Automation, Workflow Management, Automation, Problem Management, Information Technology Operations, Digital Transformation, Artificial Intelligence, Scalability, Incident Management, Event Monitoring, Change Requests

Skills you'll gain: Agile Software Development, Product Management, New Product Development, Product Lifecycle Management, Agile Methodology, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Agile Project Management, Usability Testing, Team Performance Management, Project Management Life Cycle, Innovation, Agile Product Development, Market Analysis, Stakeholder Management, Business Planning, Leadership

Skills you'll gain: Computer Networking, OSI Models, Network Troubleshooting, Routing Protocols, Network Administration, General Networking, TCP/IP, Network Architecture, Network Routing, Networking Hardware, Network Protocols, Virtual Private Networks (VPN), Network Infrastructure, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Wireless Networks, Network Security, Network Model, Data Integrity

Skills you'll gain: Stakeholder Management, Cost Management, Team Management, Team Leadership, Project Management, Communication Planning, Teamwork, Project Management Life Cycle, Conflict Management, Project Coordination, Project Schedules, Financial Analysis, Procurement, Strategic Communication, Cost Estimation, Planning, Ethical Standards And Conduct, Communication, Risk Management, Budgeting

Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design

Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics

Skills you'll gain: Sales Pipelines, Customer Success Management, Sales Process, Salesforce, Sales Operations, Dashboard, Prospecting and Qualification, Sales Support, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Development, Lead Generation, Sales Enablement, Sales Management, Data Visualization, Sales, Customer Support, Business Reporting, Campaign Management, Data Import/Export

Skills you'll gain: Stakeholder Management, Project Management, Project Management Software, Project Risk Management, Project Management Life Cycle, Agile Methodology, Resource Management, Project Planning, Waterfall Methodology, Information Technology, Communication

Skills you'll gain: Google Cloud Platform, Serverless Computing, Google App Engine, Cloud Management, Big Data, System Monitoring, Kubernetes, Cloud Computing, Infrastructure As A Service (IaaS), Public Cloud, Cloud Computing Architecture, Cloud Infrastructure, Cost Management, Hybrid Cloud Computing, Key Management, Data Storage, Virtual Machines, Databases, Capacity Management, Virtual Private Networks (VPN)