Skills you'll gain: Empathy, Team Leadership, Compassion, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, Social Skills, Leadership and Management, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, De-escalation Techniques

Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction

Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Information Privacy

Skills you'll gain: ISO 9000 Series, Quality Management Systems, Operations Management, Product Quality (QA/QC), Production Management, Continuous Improvement Process, Environmental Management Systems, Kaizen Methodology, Quality Improvement, Operational Efficiency, Business Operations, Process Improvement, Lean Methodologies, Corporate Sustainability, Waste Minimization, Inventory Control, Capacity Management, Resource Utilization

Skills you'll gain: Project Closure, Project Implementation, Cost Management, Project Planning, Project Scoping, Team Leadership, Agile Project Management, Communication Planning, Budget Management, Scope Management, Quality Management, Process Improvement, Project Management Life Cycle, Milestones (Project Management), Continuous Improvement Process, Agile Methodology, Data Sharing, Project Management, Change Management, Sprint Planning

Skills you'll gain: Vulnerability Management, Cybersecurity, Cyber Attacks, Cyber Security Policies, Security Management, Vulnerability Assessments, Cyber Security Strategy, Network Security, Threat Management, Threat Detection, Security Controls, Cyber Governance, Firewall, Virtual Private Networks (VPN), Intrusion Detection and Prevention, Continuous Improvement Process

Skills you'll gain: Productivity, Time Management, Prioritization, Mental Concentration, Goal Setting, Organizational Skills, Multitasking, Operational Efficiency, Performance Improvement

Skills you'll gain: Solution Design, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, User Centered Design, Collaboration, Empathy

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Business Requirements, Requirements Management, Business Analysis, Business Planning, Performance Improvement, Verification And Validation, Business Process Modeling, Stakeholder Engagement, Prioritization, Governance

Skills you'll gain: Emotional Intelligence, People Management, Industrial and Organizational Psychology, Leadership and Management, Team Management, Behavior Management, Productivity, Organizational Effectiveness, Professional Development, Employee Coaching, Communication, Leadership, Collaboration, Talent Management

Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Distributed Computing, Performance Tuning, Data Transformation, Debugging