Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Critical Thinking, Decision Making, Research, Problem Solving, Complex Problem Solving, Strategic Decision-Making, Communication, Analytical Skills, Analysis, Collaboration, Team Oriented

Skills you'll gain: Account Management, Sales Process, Process Mapping, Sales Pipelines, Customer Relationship Management (CRM) Software, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, New Business Development, Customer Acquisition Management, Organizational Structure, General Sales Practices

Skills you'll gain: Negotiation, Overcoming Objections, Stakeholder Management, Customer Relationship Management, Rapport Building, Customer Relationship Building, Sales Process, Influencing, Customer experience strategy (CX), Sales, Communication, Sales Strategy, Customer experience improvement, Performance Metric, Project Management, Persuasive Communication

Skills you'll gain: GitHub, Test Driven Development (TDD), Continuous Integration, ASP.NET, .NET Framework, Unit Testing, Git (Version Control System), C# (Programming Language), Integration Testing, Data Access, Data Integrity, Debugging

Skills you'll gain: Apple iOS, iOS Development, Apple Xcode, Swift Programming, Cross Platform Development, Mobile Development, Cloud Storage, Data Storage Technologies, Application Deployment, UI Components, Application Development, Web Content, User Interface (UI), Mac OS

Skills you'll gain: Event Monitoring, Incident Response, Computer Security Incident Management, Security Management, Cyber Security Policies, Firewall, Security Information and Event Management (SIEM), Command-Line Interface, System Monitoring, Configuration Management, Continuous Monitoring, Object Oriented Design, User Interface (UI), Threat Detection, Computer Displays, UI Components, Simulations

Skills you'll gain: Jenkins, Selenium (Software), Apache Maven, CI/CD, Object Oriented Programming (OOP), JUnit, Java, Software Design Patterns, Test Automation, Software Testing, Maintainability, Test Tools, Test Case, Browser Compatibility, Software Design

Skills you'll gain: Angular, Front-End Web Development, UI Components, Responsive Web Design, User Interface (UI), Web Applications, JavaScript Frameworks, Web Design, Cascading Style Sheets (CSS), Usability, Scalability, Performance Tuning

Skills you'll gain: Negotiation, Active Listening, Conflict Management, Business Communication, Goal Setting, Communication, Expectation Management, Emotional Intelligence

Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Process Mapping

Skills you'll gain: Gherkin (Scripting Language), Cucumber (Software), Behavior-Driven Development, .NET Framework, Test Driven Development (TDD), Test Case, User Story, Scenario Testing, Test Automation, Microsoft Visual Studio, C# (Programming Language), Acceptance Testing