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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • C

      Coursera Project Network

      Commencer avec la messagerie de Facebook pour une entreprise

      Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de clientes potenciales en Salesforce

      Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Informes, paneles y éxito del cliente en Salesforce

      Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Project Management Best Practices using Agile and Scrum

      Skills you'll gain: Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Building, Change Management, Organizational Change, Sprint Retrospectives, Sprint Planning, Leadership Studies, Project Management, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Sales Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Customer experience strategy (CX), Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Lead Generation, Prospecting and Qualification, Generative AI Agents, Sales Pipelines, Sales Process, Data-Driven Decision-Making, Sales Strategy, Business Process Automation, Automation, Real Time Data, Predictive Modeling, Customer Data Management

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      كيفية استخدام التطبيق كونستانت كونتاكت

      Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Customer Communications Management, Customer Relationship Management, User Accounts, Software As A Service

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Español

      Skills you'll gain: Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Applied Machine Learning, Customer Relationship Management, Query Languages

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Work with Gemini Models in BigQuery - Français

      Skills you'll gain: SQL, Generative AI, Applied Machine Learning, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Deutsch

      Skills you'll gain: Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, Prompt Engineering, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Query Languages, Customer Relationship Management

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Bahasa Indonesia

      Skills you'll gain: Generative AI, Customer Relationship Management, Predictive Modeling, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Big Data, Business Solutions

      Intermediate · Course · 1 - 4 Weeks

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    1…20212223

    In summary, here are 10 of our most popular crm courses

    • Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
    • Administración de clientes potenciales en Salesforce: Salesforce
    • Informes, paneles y éxito del cliente en Salesforce: Salesforce
    • Project Management Best Practices using Agile and Scrum: Packt
    • Negociación y gestión de métricas: UBITS
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • كيفية استخدام التطبيق كونستانت كونتاكت: Coursera Project Network
    • Work with Gemini Models in BigQuery - Español: Google Cloud
    • Work with Gemini Models in BigQuery - Français: Google Cloud

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