Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Critical Thinking, Overcoming Obstacles, Analytical Skills, Creative Thinking, Problem Solving, Learning Strategies, Cognitive flexibility, Decision Making, Open Mindset, Self-Motivation

Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Emotional Intelligence, Self-Awareness, Prioritization, Productivity

Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Decision Tree Learning, Data Processing, Personally Identifiable Information

Skills you'll gain: Prompt Engineering, Brainstorming, Timelines, Taking Meeting Minutes, Concision, Generative AI, Productivity Software, Business Writing, Artificial Intelligence, Document Management, Project Schedules, Text Mining

Skills you'll gain: Human Development, Self-Awareness, Cultural Sensitivity, Psychology, Sociology, Interpersonal Communications, Parent Communication, Discussion Facilitation, Biology

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Information Privacy

Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

Skills you'll gain: Higher Education, Diversity Equity and Inclusion Initiatives, Leadership, Strategic Planning, Initiative and Leadership, Cultural Diversity, Social Justice, Cultural Responsiveness, Accountability, Advocacy, Collaboration, Creative Thinking, Ethical Standards And Conduct

Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

Skills you'll gain: Research Design, Research, Research Methodologies, Surveys, Qualitative Research, Scientific Methods, Business Research, Data Collection, Analysis, Ethical Standards And Conduct, Decision Making, Probability & Statistics

Skills you'll gain: Presentations, Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills, Non-Verbal Communication, Target Audience